5-Star Luxury Waitstaff — Bespoke Dining Service

Accorhotel; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Sofitel Dubai Jumeirah Beach seeks a Waiter/Waitress to deliver seamless, personalized dining experiences across a la carte and luxury buffet service. You will apply refined service sequences, deep menu knowledge, upsell opportunities, and strict hygiene to uphold Sofitel 5-star standards.

The role requires guest-focused hospitality, fluent English, and experience in luxury hotel dining with precise POS coordination and safety compliance. Weekend and holiday shifts are included.

Qualifications

• Education as stated: high school diploma; hospitality/hotel management diploma preferred.
• Minimum 1–2 years of F&B service in luxury settings.
• Fluent English; additional languages are a plus.

Responsibilities

• Welcome guests warmly by name when possible and seat them per guest preference.
• Explain daily specials and guide guests through food and beverage pairings.
• Capture dietary preferences or allergies accurately.
• Guide guests through buffet stations and live cooking concepts; ensure presentation is impeccable.
• Replenish serving utensils and maintain buffet hygiene standards.
• Deliver intuitive, tailor-made touches to elevate service to luxury levels.
• Enter orders accurately into the POS system and coordinate timing with the kitchen.
• Deliver food and beverages following standards; clear tables and refill beverages smoothly.
• Present guest folios, process payments, and bid guests a warm farewell.
• Complete pre-service mis-en-place, side-station stocking, and linen preparation.
• Ensure all tables and dining areas conform to luxury setup guidelines.
• Conduct post-service cleaning and side-work tasks as scheduled.
• Maintain knowledge of food items, ingredients, allergens, beverages, and promotions.
• Adhere to HACCP, local food safety, and occupational safety regulations.
• Maintain immaculate personal hygiene and grooming per Sofitel standards.
• Promptly report any service lapses or equipment issues to the Supervisor or manager.

Skills

Guest service

Upselling

POS systems

Communication

Education

High school diploma

Hospitality/Hotel Management diploma

Tools

POS systems

Job description

Sofitel Dubai Jumeirah Beach seeks a Waiter/Waitress to deliver seamless, personalized dining experiences across a la carte and luxury buffet service. You will apply refined service sequences, deep menu knowledge, upsell opportunities, and strict hygiene to uphold Sofitel 5-star standards.

The role requires guest-focused hospitality, fluent English, and experience in luxury hotel dining with precise POS coordination and safety compliance. Weekend and holiday shifts are included.