VIP Luxury Waiter/Waitress — Five-Star Hospitality

Fivehotelsandresorts; Dubai; On-site; AED 24,000 - 29,000; Full time

Job summary

FIVE Hotels and Resorts in Dubai is seeking a VIP Waiter/Waitress to deliver exceptional experiences for our luxury guests. You will greet VIP Guests, remember preferences, take and serve orders, and ensure a Five-Star dining journey.

Join a buzzing team and contribute to bespoke events, with a focus on flawless service, exquisite presentation, and guest satisfaction in a dynamic hospitality environment.

Qualifications

• Experience in luxury hotel VIP waiter/waitress is a plus.
• Professional, polished appearance and grooming standards.
• Willingness to work weekends and holidays.
• Excellent communication and interpersonal skills.
• Fluent in English; other languages are a plus.

Responsibilities

• Greets VIP Guests upon Arrival with a warm Five-Styled welcome.
• remembers Guest preferences and maintains Guest History records.
• Takes and delivers Food & Beverage orders, considering dietary needs.
• Present menus and provide informed recommendations.
• Upholds Five's first-in-class standards and provides personalised service.
• Ensure seamless dining for VIP guests and anticipate needs.
• Escalate concerns to Head of Department when necessary.
• Process billing and payments adhering to procedures.
• Collaborate with F&B team to maximise guest satisfaction and revenue.
• Assist in setting up and maintaining dining destinations.
• Maintain hygiene and safety in line with standards.
• Utilise sales techniques to upsell bespoke services and promotions.
• Participate in events and special occasions preparation.
• Attend training to improve product knowledge and service skills.
• Be an active member of the FIVE Tribe and uphold the brand vibe.

Skills

Communication

Leadership

Organisational

VIP service

English fluency

Proactivity

Job description

FIVE Hotels and Resorts in Dubai is seeking a VIP Waiter/Waitress to deliver exceptional experiences for our luxury guests. You will greet VIP Guests, remember preferences, take and serve orders, and ensure a Five-Star dining journey.

Join a buzzing team and contribute to bespoke events, with a focus on flawless service, exquisite presentation, and guest satisfaction in a dynamic hospitality environment.