Detail : This role is a vital operational support role, planning infrastructure changes with our central network engineers, creating and maintaining documentation of all infrastructure and DR procedures, developing business process improvements for our support organization in the logistics, AV, support processes and generally all areas of IT operations. The role is broad in scope, encompassing all areas of IT. Alongside the standard operational topics, current projects within the project scope at the moment, IOT smart lockers for IT product delivery, dashboards for monitoring network usage, Pepper robot for IT support, use of intelligent buttons for meeting room support requests, SharePoint DB for IT equipment used in meeting and demo areas, AR projection system for IT marketing, AV improvements for meeting and large event areas, assistance with IT related tasks associated with office buildouts.
The candidate should be self-motivated, eager for new technology, a passion for improving processes and self-disciplined for solo projects.
Main areas of Expertise
Project Planning, Infrastructure Support, IT Operations administration, and knowledge transfer to team members.
Job Role
The role is required to fill gaps in the companies IT Consultant workforce where they cannot hire a full-time equivalent. The technicians are to be hired on a project basis to address specific needs in the location that is outside the scope of our Managed service Provider and would normally be addressed by an IT Technology Consultant.
Typical activities will include :
Additional Roles in Local IT
Minimum Requirements
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.