Workshop Manager

Morgan Group; Lydenburg; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Morgan Group in Lydenburg, Mpumalanga, seeks a Workshop Manager to lead the Service Department in a dynamic motor-vehicle environment. You will drive service quality, maximize profitability, and ensure customer satisfaction while maintaining orderly workshop operations.

Ideal candidates have Grade 12 (tertiary qualification advantageous), at least 3 years' proven experience as Workshop/Service Manager in the motor industry, strong leadership, a valid driver’s license, and a clear criminal

Qualifications

• Grade 12 (tertiary qualification in a relevant field will be advantageous).
• Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry.
• Strong management and leadership capabilities.
• Self-motivated with a proven ability to drive performance and achieve targets.
• Excellent analytical, planning, and problem‑solving skills.
• Valid driver’s licence.
• Clear criminal record.

Responsibilities

• Ensure service quality standards and profitability targets are consistently achieved.
• Plan, manage, and control workshop workflow to maximise efficiency and productivity.
• Address and resolve all workshop-related operational issues.
• Liaise with OEMs to ensure compliance with manufacturer standards and requirements.
• Develop and implement marketing and operational strategies to grow workshop performance.
• Lead, motivate, and manage the workshop team to foster a high‑performance culture.
• Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times.

Skills

Leadership

Target achievement

Analytical thinking

Planning

Problem solving

Self-motivation

Education

Grade 12

Tertiary qualification advantageous

Job description

Workshop Manager – Motor Industry - Main Purpose of the Position

The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall management, performance, and housekeeping of the workshop.

Qualifications, Experience and Skills Required

Grade 12 (tertiary qualification in a relevant field will be advantageous)

Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry

Strong management and leadership capabilities

Self-motivated with a proven ability to drive performance and achieve targets

Excellent analytical, planning, and problem‑solving skills

Valid driver’s licence

Clear criminal record

Key Duties and Responsibilities

Ensure service quality standards and profitability targets are consistently achieved

Plan, manage, and control workshop workflow to maximise efficiency and productivity

Address and resolve all workshop-related operational issues

Liaise with OEMs to ensure compliance with manufacturer standards and requirements

Develop and implement marketing and operational strategies to grow workshop performance

Lead, motivate, and manage the workshop team to foster a high‑performance culture

Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times