Workday Finance Support Specialist | Hybrid Role

PwC Careers Africa; Durban; Hybrid; ZAR 1,316,000 - 2,412,000; Full time

Benefits offered by this job

Hybrid working model

Office-based training in UK

Job summary

PwC SATIC in the United Kingdom is seeking a Workday Finance Support Consultant to provide day-to-day functional support for the Workday Financial Management application. You will work with end users, finance stakeholders and the project team to investigate issues, provide solutions and ensure system stability.

Required are 2–4 years’ experience with Workday or similar ERP accounting software, a relevant bachelor’s degree, and strong analytical, communication and stakeholder management skills.

Qualifications

• 2–4 years’ experience supporting Workday Financial Management in BAU.
• Bachelor’s degree in IT, Business Administration, or related field.
• Experience with Workday functional areas such as AP, AR, Banking, Fixed Assets, Expenses, Procurement, Revenue.

Responsibilities

• Provide functional support for Workday Financial Management.
• Investigate, troubleshoot, and resolve production incidents and user queries.
• Analyse system issues and identify root causes.
• Maintain Workday configurations where appropriate.
• Support finance users with system navigation and business processes.
• Monitor and resolve integration failures where required.
• Perform data corrections using appropriate Workday functionality.
• Support Workday feature releases by assessing impacts, testing new functionality, and coordinating deployment.
• Execute system testing, including regression and user acceptance testing (UAT).
• Create and maintain support documentation, knowledge articles and standard operating procedures.
• Develop and maintain Workday reports and dashboards.
• Collaborate with technical teams, vendors, and business stakeholders to resolve complex issues.
• Recommend process improvements and system enhancements.
• Ensure compliance with governance, audit and security requirements.
• Participate in on-call support or production support activities where applicable

Skills

Finance knowledge

Analytical thinking

Stakeholder mgmt

Communication skills

Attention to detail

Work independently

Education

Bachelor’s degree in IT/Business

Tools

Workday

ServiceNow

Jira

Core Connectors

Studio

EIBs

Job description

PwC SATIC in the United Kingdom is seeking a Workday Finance Support Consultant to provide day-to-day functional support for the Workday Financial Management application. You will work with end users, finance stakeholders and the project team to investigate issues, provide solutions and ensure system stability.

Required are 2–4 years’ experience with Workday or similar ERP accounting software, a relevant bachelor’s degree, and strong analytical, communication and stakeholder management skills.