Wine Tasting Host & Educator (Fixed-Term)

Phoenix Recruitment Limited; Stellenbosch; On-site; ZAR 100,000 - 134,000; Full time

Job summary

Wine Lounge at an Estate close to Stellenbosch is seeking a Wine Tutor to provide excellent service to ensure great guest satisfaction. The role requires patience, personality and perseverance with a strong knowledge of wines and the ability to explain this to guests. Grade 12 and 1–2 years wine tutor experience preferred.

Own transport and flexible hours are expected. This is a fixed term contract with duties including setting up tasting area, presenting tastings, cellar tours, stock control

Qualifications

• Grade 12 qualification.
• 1–2 years wine tutor experience preferred.
• Own reliable transport.
• In-depth knowledge of wines and the ability to explain to guests.
• Passionate about wine and hospitality.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Comfortable with distinguished clientele.
• Well-presented and flexible with hours.
• Able to work under pressure and with enthusiasm.

Responsibilities

• Setting up tasting area.
• Presenting tutored wine tastings.
• Cellar tours.
• Ensure presentation, quality and temperature of all drinks.
• Processing wine orders through Capreo, Cape Ardor and Aspiring Logistics.
• Ensure sufficient stock and equipment; stock collection and re-stocking.
• Minimise losses through breakage, waste, theft and incorrect orders; capture losses.
• Strict tasting and portion control.
• Daily stock-take of wine and beverages and complete stock movement sheets.
• Promoting and processing sales.
• Adhere to Liquor Act regulations and relevant guidelines.

Skills

Wine knowledge

Guest communication

Customer service

Presentation

Patience

Professional image

Education

Grade 12

Job description

Wine Lounge at an Estate close to Stellenbosch is seeking a Wine Tutor to provide excellent service to ensure great guest satisfaction. The role requires patience, personality and perseverance with a strong knowledge of wines and the ability to explain this to guests. Grade 12 and 1–2 years wine tutor experience preferred.

Own transport and flexible hours are expected. This is a fixed term contract with duties including setting up tasting area, presenting tastings, cellar tours, stock control