Wildlife Field Guide: Safaris, Safety & Guest Experience

Sanbona; Montagu; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Provident Fund Contribution

Accommodation

Job summary

Sanbona Wildlife Reserve is seeking a Field Guide to join our operations team in Montagu. You will ensure safety, guest satisfaction, and smooth safari experiences, guiding guests ethically and promoting additional experiences.

Requirements include FGASA Level 2, a valid driver's and PDP license, English communication, and at least 2 years of field guide experience. Accommodation and provident fund are provided.

Qualifications

• FGASA Level 2 certification is required.
• Valid Drivers and PDP licenses are required.
• Strong customer service and teamwork skills are essential.
• Minimum 2 years of experience in a similar role.

Responsibilities

• Prepare vehicles, rifles, and communication equipment for each service.
• Maintain vehicle records and hand-over books for all shifts.
• Handle equipment, tools, and guest items with care and respect.
• Assist guests with requests and ensure prompt service.
• Respond to service requests and report equipment issues.
• Perform shift handovers to keep the team informed.
• Engage with guests about daily routines, regulations, and activities; promote experiences.
• Maintain and clean all issued equipment; ensure it is in good condition.
• Guide ethically and foster good relationships with staff.
• Assist with emergency responses and standby duties as required.
• Act as liaison between field guides, lodge management, and safari management.
• Support planning of guest activities for seamless experiences.
• Ensure safety, security, and health protocols are followed.
• Maintain confidentiality and comply with legal standards.
• Contribute to team training and daily operations.
• Monitor departmental expenses and report maintenance needs.
• Perform additional duties as assigned.

Skills

English communication

Customer service

Teamwork

Education

FGASA Level 2 certification

Drivers license

PDP license

Tools

Vehicle handling

Rifle handling

Job description

Sanbona Wildlife Reserve is seeking a Field Guide to join our operations team in Montagu. You will ensure safety, guest satisfaction, and smooth safari experiences, guiding guests ethically and promoting additional experiences.

Requirements include FGASA Level 2, a valid driver's and PDP license, English communication, and at least 2 years of field guide experience. Accommodation and provident fund are provided.