Wellness Membership Sales Specialist

Virgin Active South Africa (Pty) Ltd; Pietermaritzburg; Sur place; ZAR 134 000 - 201 000; Plein temps

Résumé du poste

Virgin Active Cascades in Pietermaritzburg is seeking a driven Sales Associate to convert conversations into memberships and build a strong client pipeline. You will guide prospects through the sales journey, tailor membership options, and deliver an energetic, premium guest experience.

Key duties include lead generation, follow-ups via multiple channels, and collaborating with fitness staff to maximise club performance. Be prepared for rostered shifts including weekends.

Qualifications

• Formal Matric qualification is essential.
• 1–2 years of successful sales experience in a similar industry.
• Excellent organisational and analytical skills.
• Digital acumen; proficient in Microsoft Office suite.
• Proven experience delivering premium service standards.
• Willingness to work roster with early mornings, evenings, weekends and public holidays.

Responsabilités

• Turn conversations into memberships using structured, value-led selling techniques.
• Apply the full sales process to maximise conversion (needs analysis → tour → price → close).
• Recommend best membership options based on goals and lifestyle.
• Consistently achieve and exceed monthly sales targets (units and revenue).
• Maintain strong conversion ratios across leads, appointments, tours, and sales.
• Generate leads through walk-ins, referrals, outreach, corporate opportunities, and activations.
• Build and maintain a healthy sales pipeline; track leads in LMS.
• Follow up promptly with leads and prospects via calls, WhatsApp, and email.
• Build trust and long-term relationships that drive conversions and referrals.
• Deliver a high-energy, engaging customer experience and uphold Virgin Active brand values.
• Collaborate with Sales Managers, Experience teams, and Personal Trainers to maximise opportunities.

Connaissances

Emotional Intelligence

Active Listening

Cultural Awareness

Empathy

Attention to Detail

Resilience

Problem Solving

Adaptability

Relatability

Situational Awareness

Curiosity

Time Management

Digital Fluency

Formation

Matric qualification

Outils

Microsoft Office

Description du poste

Virgin Active Cascades in Pietermaritzburg is seeking a driven Sales Associate to convert conversations into memberships and build a strong client pipeline. You will guide prospects through the sales journey, tailor membership options, and deliver an energetic, premium guest experience.

Key duties include lead generation, follow-ups via multiple channels, and collaborating with fitness staff to maximise club performance. Be prepared for rostered shifts including weekends.