Wellness & Group Fitness Experience Lead

Virgin Active South Africa (Pty) Ltd; Gauteng; On-site; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Career growth opportunities

Wellness-focused work environment

Premium fitness facilities

Job summary

Virgin Active South Africa (Pty) Ltd is seeking an experienced Exercise Experience Manager to lead dynamic fitness communities across Gauteng. The role focuses on delivering engaging wellness experiences, managing group exercise programs, fitness instructors, member engagement, wellness events, and health club operations.

The successful candidate will drive membership participation, optimize class schedules, and ensure exceptional customer experiences through innovative wellness programs and

Qualifications

• Matric / Grade 12 qualification required.
• A recognized fitness qualification is required.
• Certifications in Personal Training, Group Exercise, Wellness Coaching, Sports Science, Fitness Management, or Health Promotion are advantageous.
• Additional leadership or wellness management training is beneficial.

Responsibilities

• Recruit, onboard and retain highly skilled fitness and group exercise instructors.
• Lead and develop a team of fitness instructors and coordinate CPD training.
• Build inclusive fitness communities and manage instructor scheduling.
• Deliver engaging group exercise experiences and maintain studio standards.
• Oversee the Group Exercise timetable and optimize class participation.
• Manage member inductions and promote wellness offerings.
• Ensure cleanliness, safety, and operational excellence across studios.
• Execute in-club marketing for fitness programs and services.
• Monitor attendance and engagement trends to drive retention.

Skills

Leadership

People management

Communication

Customer engagement

Organization

Presentation skills

Problem-solving

Adaptability

Education

Matric / Grade 12

Recognized fitness qualification

Certifications: PT / Group Exercise / Wellness Coaching (advantage)

Leadership/wellness management training (beneficial)

Job description

Virgin Active South Africa (Pty) Ltd is seeking an experienced Exercise Experience Manager to lead dynamic fitness communities across Gauteng. The role focuses on delivering engaging wellness experiences, managing group exercise programs, fitness instructors, member engagement, wellness events, and health club operations.

The successful candidate will drive membership participation, optimize class schedules, and ensure exceptional customer experiences through innovative wellness programs and