Wellness Assistant

Clicks Group Limited; Sandton; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Clicks Group Limited in Sandton is seeking a Wellness Assistant for Clicks Discovery Place. You will offer knowledgeable guidance on healthcare, nutrition and supplements to maximise sales and build customer loyalty.

You will consult with customers, promote a broad range of brands, drive stock availability in health aisles, and uphold hygiene standards while delivering outstanding service. This role requires strong communication, customer orientation, and merchandising skills.

Qualifications

• Essential: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management)

Responsibilities

• Deliver exceptional customer service through knowledge and proactive advice on health and supplements
• Consult with customers and provide suitable guidance on healthcare, nutrition and supplement products
• Drive healthcare sales through cross-selling and upselling to meet targets
• Ensure stock availability and rotate stock in healthcare aisles
• Maintain high hygiene standards and clean store environments
• Assist in product merchandising following guidelines and SOPs
• Share product information with relief staff to ensure continuity of service

Skills

Communication

Customer service

Selling skills

Merchandising skills

Job description

Wellness Assistant - Clicks Discovery Place

Listing reference: click_026431

Listing status: Online

Apply by: 10 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To assist inproduct merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Job Knowledge:

• Essential: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Job Related Skills:

• Essential: Good communication and interaction skills
• Essential: Customer and service orientation
• Essential: Selling skills
• Essential: Merchandising skills

Job Experience:

• Essential: At least 1 year related experience
• Essential: Experience working with sports nutrition and vitamin related products
• Essential: Selling skills; customer related training

Education:

• Relating and Networking
• Persuading and Influencing
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives
• Coping with Pressures and Setbacks
• Adapting and Responding to Change
• Adhering to Principles and Values
• Planning and Organising
• Working with People

Kindly note only applicants who meet the minimum requirements will be contacted.​

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.