Wellness Advisor - Clicks The Mall @ Reds x2

Clicks Group Limited; Centurion; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Clicks Group in Centurion is seeking a Wellness Advisor for Clicks The Mall. You will provide knowledgeable service on healthcare, nutrition and supplements to maximise sales and build customer loyalty.

Responsibilities include consulting with customers, cross-selling brands, driving stock availability, and maintaining store hygiene and merchandising standards. Minimum matric and 1 year related experience required.

Qualifications

• Desirable knowledge of health, fitness and supplements.
• Essential knowledge of retail store operations principles (stock management, merchandising, risk management).

Responsabilités

• Deliver exceptional customer service with in-store visibility and proactive support.
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales through cross-selling and promotion of brands.
• Maintain stock availability in healthcare aisles and follow stock management procedures.
• Prevent wastage and stock losses by adhering to stock rotation and risk policies.
• Ensure high standards of hygiene and cleanliness within the store.
• Implement product merchandising following guidelines and procedures.
• Share product knowledge with relief staff to ensure continuity of service.

Connaissances

Good communication

Customer service

Basic computer literacy

Relating & networking

Persuasion

Delivering results

Following procedures

Presenting information

Achieving personal work goals

Formation

Matric (Maths 50%/Maths Lit 60%, English 50% and Life Science or Physics pass)

Description du poste

Wellness Advisor - Clicks The Mall @ Reds x2

Listing reference: click_026432

Listing status: Online

Apply by: 10 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Centurion

Contract: Permanent

Remuneration: Market related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

• Desirable: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

• Essential: Good communication and interaction skills
• Customer and service orientation
• Basic computer literacy
• Relating and Networking
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Experience:

• At least 1 year related experience
• Selling skills; customer related training
• Experience working with sports nutrition and vitamin related products

Education:

• Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.