x2 Wellness Assistant - Clicks Omni Square

Clicks Group Limited

Johannesburg

On-site

ZAR 100,000 - 167,000

Full time

14 days+

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Job summary

A leading health and wellness retailer in Johannesburg is seeking a Wellness Assistant to provide exceptional service and advice on healthcare products. Responsibilities include delivering customer service, driving sales, ensuring stock availability, and maintaining store hygiene. Candidates should have at least 1 year of related experience and good communication skills. This is a permanent position.

Qualifications

Desirable: Basic health, fitness and supplements product knowledge.
Essential: Basic knowledge of retail store operations principles.

Responsibilities

Deliver exceptional customer service through in-store visibility.
Consult with customers and provide advice on healthcare and supplements.
Drive healthcare sales through promotion of various brands.
Ensure stock availability through compliance with stock management.
Adhere to stock rotation principles to prevent wastage.
Follow risk management policies to prevent stock losses.
Maintain hygiene standards in store for appealing shopping environment.
Implement product merchandising according to guidelines.
Focus on personal development and product knowledge.
Ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Skills

Good communication and interaction skills

Customer and service orientation

Basic computer literacy

Relating and Networking

Persuading and Influencing

Delivering Results and Meeting Customer Expectations

Following Instructions and Procedures

Presenting and Communicating Information

Achieving Personal Work Goals and Objectives

Job description

x2 Wellness Assistant - Clicks Omni Square

Listing reference: click_022322

Listing status: Online

Apply by: 30 October 2025

Position summary

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Objectives:

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
To implement product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

Desirable: Basic health, fitness and supplements product knowledge
Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills: