Waiters | Luxury Hotel | Malta
We are looking for experienced WAITERS to join the team of a luxury hotel group in Malta. This is an amazing opportunity to work in Europe.
IMPORTANT INFORMATION:
Visa application process till onboarding is about 6-8 months.
Visa cost is approx. EUR 2500 (to be paid in stages of the process).
Waiters - Responsibilities
- Welcome guests in a warm, friendly and professional manner and ensure a positive experience from the moment they arrive.
- Prepare restaurant and dining areas before service, ensuring tables are correctly set, clean and presented according to established hotel standards.
- Present menus to guests and provide clear information regarding available food and beverage options.
- Explain menu items, daily specials and beverage selections and provide recommendations when requested.
- Take food and beverage orders accurately and communicate orders efficiently to the kitchen and bar teams.
- Serve food and beverages professionally, following the required sequence of service and maintaining excellent presentation standards.
- Ensure that guests receive their orders promptly and check that they are satisfied throughout their dining experience.
- Remain attentive to guest requirements while respecting their privacy and allowing them to enjoy a relaxed dining experience.
- Respond professionally to guest questions, requests and concerns and elevate any complaints to the appropriate supervisor or manager when necessary.
- Maintain strong knowledge of menu items, ingredients, preparation methods and potential allergens in order to answer guest questions accurately.
- Assist guests with dietary requirements and communicate special requests clearly to the kitchen team.
- Clear and reset tables efficiently while ensuring that restaurant areas remain clean, organised and welcoming throughout the service period.
- Work closely with chefs, bartenders, hosts and other Food and Beverage team members to provide seamless service.
- Follow cash-handling and payment procedures in accordance with established operational standards.
- Consistently represent the high standards expected within a luxury hospitality environment.
Waiters - Requirements
- A minimum of 2 years' previous experience as a Waiter or in a similar Food and Beverage service position.
- Previous experience within a hotel, resort, restaurant or professional hospitality environment is required.
- Experience within a luxury hotel, fine dining restaurant or high-end hospitality operation will be highly advantageous.
- Experience working according to internationally recognised luxury hospitality service standards will be considered a strong advantage.
- Good knowledge of professional restaurant service procedures.
- Strong customer service skills with a genuine passion for hospitality and creating memorable guest experiences.
- Excellent communication and interpersonal skills.
- Good command of spoken English is required. Knowledge of additional languages will be advantageous.
- Professional; friendly and confident manner when communicating with guests.
- Good knowledge of food safety, hygiene and sanitation standards.
- Ability to remain calm, organised and professional during busy service periods.
- Ability to work effectively both independently and as part of a multicultural Food and Beverage team.
- Good attention to detail and a commitment to maintaining high service standards.
- Basic computer skills and previous experience using restaurant POS systems will be advantageous.
Salary
EUR 15000 gross per year (approx. ZAR 23000 per month).
Benefits
- Meals included
- Annual paid leave
- Malta residence ID card