Waiter (German Speakers)

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Crew Life at Sea Ltd. in Cape Town is seeking a hospitality professional to greet guests, take orders, and deliver meals in a fast-paced setting. You will recommend menu items, coordinate with kitchen and bar staff, and ensure exceptional service while maintaining a clean work area. Flexibility for evenings and weekends is required.

The role emphasizes guest satisfaction, teamwork, and adherence to safety and sanitation standards within a dynamic dining environment.

Qualifications

• Fluent in German and English (written and verbal).
• Previous experience in a similar role is preferred, but not required.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong team orientation and positive attitude.
• Willingness to learn and adapt to new situations.
• Standing, walking for extended periods and lifting up to 25 pounds; flexible schedule including evenings, weekends, holidays.

Responsibilities

• Greet guests and assist with seating arrangements.
• Present menus and take orders; provide timely service.
• Make recommendations and answer questions about menu items.
• Serve food and beverages to guests according to standards.
• Ensure orders are accurate and delivered promptly.
• Monitor guest satisfaction and address concerns professionally.
• Maintain clean, organized dining area and stations.
• Assist with setting up/clearing tables and restocking supplies.
• Collaborate with kitchen and bar staff for smooth service.
• Follow safety and sanitation procedures for a safe environment.
• Deliver exceptional service to create a memorable dining experience.

Skills

Bilingual: German & English

Customer service

Communication

Team player

Adaptability

Flexibility

Job description

Key Responsibilities:

• Greet guests and assist them with seating arrangements
• Present menus and take orders from guests in a timely and efficient manner
• Make recommendations and answer any questions about menu items
• Serve food and beverages to guests according to company standards
• Ensure that all orders are accurate and delivered promptly
• Monitor guest satisfaction and address any concerns or issues in a professional manner
• Maintain a clean and organized work area, including tables, chairs, and dining room
• Assist with setting up and clearing tables, as well as restocking supplies
• Work closely with kitchen and bar staff to ensure a smooth and efficient service
• Follow all safety and sanitation procedures to maintain a clean and safe dining environment
• Provide exceptional customer service and create a memorable dining experience for our guests

Qualifications:

• Fluent in German and English (written and verbal)
• Previous experience in a similar role is preferred, but not required
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong team player with a positive attitude
• Willingness to learn and adapt to new situations
• Must be able to stand and walk for extended periods of time and lift up to 25 pounds
• Must be able to work a flexible schedule, including evenings, weekends, and holidays