UX Researcher - User Insights & Strategy

Placements24; Stellenbosch; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Hybrid work model

Health, dental and vision coverage

Professional development opportunities

Job summary

Placements24 is seeking a meticulous UX Researcher to join the team in a hybrid role in Paarl. You will uncover user needs, behaviors, and motivations to guide product development and design decisions, translating findings into actionable recommendations.

The position blends in-office collaboration with remote flexibility for a user-centered product approach. You will design studies, analyze results, and work closely with product and design teams to ensure user insights inform strategy and

Qualifications

• Minimum 4 years of experience in UX Research or related field.
• Experience planning, conducting, and analyzing user research studies.
• Proficiency with user research tools and methodologies.
• Excellent analytical, problem-solving, and communication skills; able to articulate findings clearly.

Responsibilities

• Design and execute qualitative and quantitative user research methodologies (interviews, surveys, usability testing, contextual inquiries).
• Analyze research data to identify key insights, pain points, and opportunities for improvement.
• Develop reports, personas, and journey maps; present findings to product and design teams.
• Collaborate with UX/UI designers, product managers, and developers to embed user insights throughout the development lifecycle.
• Advocate for the user to ensure their needs inform product strategy and design decisions.

Skills

UX Research

Qualitative Research

Quantitative Research

Interviews

Usability Testing

Personas

Journey Mapping

Data Analysis

Agile

Tools

User Research Tools

Job description

About the Role

Our client is seeking a meticulous and insightful UX Researcher to join their team in Paarl. This hybrid role is crucial for understanding user needs, behaviors, and motivations to inform product development and design decisions. You will conduct a variety of research studies, analyze findings, and translate them into actionable recommendations that shape intuitive and effective user experiences. This is an excellent opportunity for a researcher passionate about uncovering user truths and driving product innovation within a collaborative setting, blending in-office work with remote flexibility.

Key Responsibilities

Design and execute a range of qualitative and quantitative user research methodologies, including interviews, surveys, usability testing, and contextual inquiries. Analyze research data to identify key user insights, pain points, and opportunities for improvement. Develop detailed research reports, personas, journey maps, and present findings and recommendations to product and design teams. Collaborate closely with UX/UI designers, product managers, and developers to ensure user insights are integrated throughout the product development lifecycle. Advocate for the user, ensuring their needs are at the forefront of product strategy and design decisions.

Requirements

• Minimum 4 years of experience in UX Research or a related field (e.g., Human Factors, Market Research).
• Demonstrated experience planning, conducting, and analyzing various user research studies.
• Proficiency with user research tools and methodologies.
• Excellent analytical, problem-solving, and communication skills, with the ability to articulate complex findings clearly.
• Experience working in an agile development environment is a plus.

Benefits

• Competitive annual salary with performance-based bonuses.
• Hybrid work model offering a balance of office and remote work.
• Comprehensive health, dental, and vision coverage.
• Access to professional development resources and conferences.
• A user-centric culture that values deep understanding and innovation in Paarl .