UX Lead

Discovery Limited; Sandton; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Discovery Health is seeking a UX Lead to shape the roadmap of Digital Health. You will collaborate with a global team of product designers, product specialists, engineers, and operations to craft experiences that improve millions of insured lives.

You provide subject matter expertise on the latest UX approaches and tools for design excellence. You will validate ideas through usability studies, drive accessible, device-responsive experiences, and contribute to internal training to spread best

Qualifications

• 10+ years professional UX design experience.
• Experience in UX/Interaction design specifically for web and mobile applications/platforms.
• Comfortable communicating and presenting to business stakeholders.
• Proficiency in UX research, interaction design, user-centred experience design, brand identity management and the creative process.
• Understand accessibility and the ability to incorporate accessibility into designs.
• Attention to detail and mastery of typography, colour, and layout.
• Ability to think and work independently in a fast-paced environment.
• Ability to use prototyping tools to convey design intent.
• Data analysis and reporting.

Responsibilities

• Validate and iterate on design solutions by holding feedback sessions, usability testing, and live testing.
• Product experiences to varied audiences' needs and devices (personalisation, responsive design, accessibility).
• Maintain awareness of market/competition UX design to lead delivery of best-in-class UX.
• Define interaction architecture and behaviour for each platform to ensure compelling UX.
• Create a design system that supports consistent UX across devices and channels.
• Conduct customer research in collaboration with the Lead Customer Researcher.
• Demonstrate a desire to iterate on design while meeting schedules.
• Holistic UX problem solving across the user journey.
• Follow ideas through conception to execution with strong visual design skills.

Skills

UX design

Usability testing

Prototyping

Interaction design

Accessibility

Stakeholder communication

Education

BCom/BSc/BA in relevant field

Job description

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Business Unit: Discovery Health

Function: Information Technology

Date: 18 Sept 2026

Discovery Health

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

As the UX Lead you will get to work with a talented (and uniquely global) team of product designers, product specialists, engineers, and operations folks to craft and build out the roadmap of Digital Health in Discovery. In this role, you will have the opportunity to think through some of the problems facing customers of Discovery and Discovery Health and create solutions that drive product results that directly reach and positively impact millions of insured lives. You Provide subject matter expertise to our design team and the broader organisation on the latest/innovative approaches and tools for UX/UI design.

Areas of responsibility may include but not limited to

• Validate and iterate on your design solutions by holding feedback sessions, conducting usability lab testing, and conducting live testing.
• Product experiences to varied audiences' needs and devices (feature personalisation, responsive design, accessibility).
• Maintain a constant awareness of market/competition UX design, as well as the overall design of our unannounced product specifics, in order to develop and lead the delivery of best-in-class UX with assigned UX team.
• Work with stakeholders to define the interaction architecture and behaviour of each platform to ensure that the user interface and customer journey is compelling for the end consumer on a visual, tactile, and audible level.
• Create an environment, method, and design system that supports consistent UX principles and practices across devices and channels.
• Conduct customer research in collaboration with the Lead Customer Researcher.
• Demonstrate a desire to iterate on design while also being able to complete a project on schedule.
• A holistic user experience problem solver that considers every facet of the user journey.
• Follow ideas through from conception to execution, therefore significant visual design or user interface engineering skills is required.
• Solid working knowledge of Discovery Health's and Discovery Vitality's South African products
• Contribute to internal training and community forums with Conversation Designers, UX Researchers and UX/UI Designers, to broaden awareness of user experience and design best practice.

Education and Experience

• 10+ years professional UX design experience
• Experience in UX/ Interaction design specifically for web and mobile applications/platforms.
• BCom, BSC or BA degree specializing in any of the following: Informatics, Industrial design, User experience, Information sciences/technology.
• Comfortable communicating and presenting to business stakeholders.
• Proficiency in UX research, interaction design, user-centred experience design, brand identity management and the creative process.
• Understand accessibility and the ability to incorporate accessibility into designs.
• attention to detail and a demonstrated mastery of typography, colour, and layout.
• Ability to think and work independently in a fast-paced environment.
• Ability to use prototyping tools to convey design intent.
• Data analysis and reporting.
• Personal organisation and time management skills.
• Ability to build relationships with people from all different backgrounds and at different job levels.
• You share Discovery values, and work in accordance with those values.

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.