UCC Solutions Engineer: SIP, WebEx & Teams

Boardroom Appointments

Johannesburg

On-site

ZAR 420,000 - 760,000

Full time

14 days+

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Job summary

Boardroom Appointments is seeking an experienced UCC Solution Specialist to implement and configure unified communications solutions for diverse clients in Johannesburg. You will tailor deployments, integrate SIP trunks and contact centre components, and ensure seamless operation of WebEx, Teams Direct Connect, and call recording systems.

The role requires hands-on expertise with NetAxis APIO, BroadWorks, and telephony devices such as Yealink and Polycom.

Qualifications

Experience implementing and configuring UCC solutions for clients.
Proven ability to tailor UCC solutions to customer requirements.
Hands-on familiarity with SIP trunks, HPBX/MPBX, contact centre products.

Responsibilities

Implement and configure UCC solutions for various clients.
Work closely with customers to understand requirements and deliver tailored UCC solutions.
Integrate and troubleshoot SIP trunks, Hunt Lines, HPBX, MPBX, and Contact Centre solutions.
Set up and manage WebEx, Operator Connect, and MS Teams Direct Connect.
Configure and maintain Call Recording solutions.
Utilize NetAxis APIO and BroadWorks platforms effectively.
Ensure seamless operation of Yealink and Polycom phones within the UCC ecosystem.
Provide technical support and training to clients on deployed solutions.
Stay updated with latest industry trends and technologies related to UCC.