Truworths - Customer Service Agent

UniversityInfo; Gauteng; In loco; ZAR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Truworths in Gauteng is seeking a Junior Customer Service Agent to support inventory, merchandising and cash management while aiming to meet daily sales targets. The role requires 2 years of experience and willingness to work shifts or overtime.

A matric/diploma/degree is expected, with reliable transport or commute capability. Applicants should have strong communication, attention to detail, and time management skills.

Competenze

• Strong communication skills, both verbal and written.
• Attention to detail in handling records and reports.
• Good time management to meet daily targets.
• Ability to resolve conflicts professionally.
• Strong organizational skills for multitasking.

Mansioni

• Providing customer service and handling inquiries.
• Maintaining accurate records and documentation.
• Reporting on daily activities and KPIs.
• Working with team to meet performance targets.
• Adhering to company policies and procedures.

Conoscenze

Communication

Attention to detail

Time management

Conflict resolution

Organizational skills

Formazione

Matric, Diploma or Degree

Descrizione del lavoro

Truworths - Customer Service Agent x2 | Junior Level

Staff handle inventory, merchandising, and cash management while meeting daily sales targets.

Published: 23 October 2026

Overview

Position: Customer Service Agent
Province: Gauteng
Experience: 2 years
Posted: 23 October 2026
Expires: 08 November 2026

About the company

Truworths is a South African fashion retailer offering clothing, footwear, and accessories.

Eligibility Criteria

• Willingness to work overtime or shifts
• Professional appearance and conduct
• Relevant qualification (matric, diploma, or degree)
• Previous work experience (if required)
• Reliable transport or ability to commute

Know Worker Rights

Documents

Employers rely on certified IDs, CVs, and qualifications to confirm a candidates identity and background.

• Police clearance certificate
• Portfolio of work or certificates of achievements
• Matric certificate or latest school results
• Medical certificate or disability proof (if applicable)
• Bank account confirmation letter

Duties and Responsibilities

Job duties often include teamwork, reporting, and customer service responsibilities.

• Maintaining workplace safety standards
• Preparing reports or documentation
• Keeping records accurate and updated
• Following company policies and procedures
• Meeting performance targets or KPIs

Required Skills

Strong communication and teamwork skills help employees collaborate effectively.

• Communication (verbal and written)
• Attention to detail
• Time management
• Conflict resolution
• Organizational skills

Please note

Contacting Successful Candidates - Those chosen are usually contacted by phone call, email, or SMS with an official offer letter or contract.