Fashion Retail Customer Service Agent - Shifts & Targets

UniversityInfo; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Truworths in Gauteng is seeking a Junior Customer Service Agent to support inventory, merchandising and cash management while aiming to meet daily sales targets. The role requires 2 years of experience and willingness to work shifts or overtime.

A matric/diploma/degree is expected, with reliable transport or commute capability. Applicants should have strong communication, attention to detail, and time management skills.

Qualifications

• Strong communication skills, both verbal and written.
• Attention to detail in handling records and reports.
• Good time management to meet daily targets.
• Ability to resolve conflicts professionally.
• Strong organizational skills for multitasking.

Responsibilities

• Providing customer service and handling inquiries.
• Maintaining accurate records and documentation.
• Reporting on daily activities and KPIs.
• Working with team to meet performance targets.
• Adhering to company policies and procedures.

Skills

Communication

Attention to detail

Time management

Conflict resolution

Organizational skills

Education

Matric, Diploma or Degree

Job description

Truworths in Gauteng is seeking a Junior Customer Service Agent to support inventory, merchandising and cash management while aiming to meet daily sales targets. The role requires 2 years of experience and willingness to work shifts or overtime.

A matric/diploma/degree is expected, with reliable transport or commute capability. Applicants should have strong communication, attention to detail, and time management skills.