Store Manager - Truworths Dihlabeng Mall

Truworths; Dihlabeng Local Municipality; On-site; ZAR 480,000 - 600,000; Full time

Job summary

Truworths in Dihlabeng is seeking a Store Manager to lead the Dihlabeng Mall store in a fast-paced retail environment. You will oversee daily operations, drive turnover, manage stock, and maintain store presentation while delivering exceptional customer service.

The role requires 3-5 years’ fashion retail management experience, strong leadership and organizational skills, and a proven ability to recruit, train and motivate staff to meet targets. On-site role based in Free State.

Qualifications

• Matric or equivalent qualification.
• 3-5 years’ experience in managing a fashion retail store.
• Proven track record in successfully managing a fashion retail store.

Responsibilities

• Day-to-day running of the store.
• Managing stock losses to keep shrinkage in line with targets.
• Driving turnover to meet daily, weekly and monthly targets.
• Maintaining the visual appeal of the store.
• Controlling expenses and budgets.
• Provide world-class customer service and address needs.
• Recruitment, training, performance management and employee relations.
• Conduct daily, weekly and monthly checklists.
• Ensure staff adhere to policies and procedures.
• Conduct hanger counts and service desk spot checks.
• Spot checks at fitting rooms to ensure standards.

Skills

Leadership

Customer service

Communication skills

Planning & organization

Administrative skills

Sales orientation

Team motivation

Excel

Word

Education

Matric or equivalent qualification

Tools

Excel

Word

Job description

Details

Closing Date 2026/10/22

Reference Number TRU260519-1

Job Title Store Manager - Truworths Dihlabeng Mall

Business Area Field Operations

Job Type Permanent

Workplace Type On-site

Location - Country South Africa

Location - Province Free State

Location - Town / City Dihlabeng

Job Description We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others.

Key Responsibilities

• Day-to-day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience

• Matric or equivalent qualification
• 3-5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store

Competencies

• Computer literate (Excel, Word)
• Behavioral
• Excellent administration skills
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels