Triton Express: Receiving and Dispatch Controller (Port Elizabeth)

Triton Express (Pty) Ltd; Gqeberha; On-site; ZAR 156,000 - 234,000; Full time

Job summary

Triton Express (Pty) Ltd in Port Elizabeth is seeking a Receiving and Dispatch Controller to manage day-to-day gateway operations, from capturing waybills to coordinating deliveries and pickups. You will monitor cargo movement, liaise with clients, verify documentation, and supervise loading, ensuring accuracy and compliance with safety standards.

A 2-year clerical background and basic Freightware knowledge are preferred.

Qualifications

• Grade 12 qualification required.
• 2 years general clerical experience.
• Basic understanding of warehousing procedures.
• Basic understanding of Freightware or similar.
• Freight Management system preferred.
• Computer operation.
• Commercial arithmetic calculations.
• Operation of general office equipment.
• Basic customer care skills.

Responsibilities

• Capturing / distributing waybills and POD data.
• Issuing agent waybill numbers, printing manifests and obtaining signatures.
• Entering client waybill and delivery requirement details as dictated by Freightware.
• Providing client quotations.
• Contacting clients re parcel collections, verifying waybill numbers and collecting/cash handling.
• Collecting and sorting waybills according to route requirements.
• Checking cargo for damages, shortages and verifying waybills against cargo stickers.
• Creating scanning numbers for delivery and collection lists.
• Scanning parcels into trucks for delivery.
• Supervising cargo loading and safety compliance.

Skills

Clerical skills

Customer service

Computer literacy

Arithmetic calculations

Warehousing basics

Education

Grade 12

Tools

Freightware

Freight management system

Job description

Description

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

Triton Express, based in Port Elizabeth, has the following position available: Triton Express: Receiving and Dispatch Controller - Port Elizabeth.

Responsibilities

• Capturing / distributing waybills and POD data.
• Issuing agent waybill numbers, printing manifests and obtaining signatures.
• Entering client waybill and delivery requirement details as dictated by Freightware.
• Providing client quotations.
• Contacting clients viz parcel collections, verifying waybill no. via system, collect / delivery, cash payments and releasing goods.
• Collecting and sorting of waybills according to route requirements.
• Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers.
• Creating scanning numbers for delivery and collection lists.
• Scanning parcels into trucks for delivery.
• Supervising of cargo loading, handling of safety compliances.
• Liaising with clients as is required / indicated.
• Conducting bay checks, investigating no deliveries, completing daily bay schedules and submissions.
• Monitoring daily / ad-hoc collections and providing collection instructions (by radio).
• Responding to delivery / collection clears and resolving queries / problems as indicated.
• Liaising with clients regarding delivery and collection information, data and instructions.
• Monitoring vehicle activity using satellite-tracking system.
• Processing agents’ freight by verifying quantities, destinations, parcel conditions, and affixing destination stickers.
• Supervising sortation and loading in designated storage area.
• Capturing / downloading waybills on Freightware and scanning waybills and parcels into branch stock.
• Ensuring collection schedules are debriefed (daily).
• Verifying airfreight lodging within required time frame.
• Scanning of inbound airfreight into depot and hands cargo to Senior Supervisor for delivery / sortation.
• Processing upliftment of all freight to satisfy agents’ cut-off times by waybill verification.
• Scanning all out-going parcels / cargo.
• Printing trip sheets.
• Supervise loading.
• Obtaining driver trip sheet acceptance (signature), hand waybills (copy) and record vehicle registration numbers.
• Directing parcel sorting into destination area / location.
• Verifying waybill against parcel and parcel stickers.
• Scanning parcels into Freightware by waybills and submitting to data capturers.
• Checking scanning on system.
• Recording cheques received in zone files and submit to data capturers.
• Log-off.
• Verifying documentation in terms of signatures, waybill no’s., etc.

Requirements

• Grade 12.
• 2 Years general clerical experience.
• Basic understanding of warehousing procedures.
• Basic understanding of Freightware or similar.
• Freight Management system preferred.
• Computer Operation.
• Commercial arithmetic calculations.
• Operation of general office equipment.
• Basic customer care skills.

Work Level

Junior

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Port Elizabeth