Travel Desk Assistant

SysTechCare Support; Durban; On-site; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Competitive salary package

Health and wellness benefits

Annual travel allowances

Paid time off

Learning and development opportunities

Job summary

A corporate travel management firm is seeking a detail-oriented Travel Desk Assistant to manage travel activities for employees. The ideal candidate will coordinate arrangements, monitor compliance, and provide excellent support. Strong communication skills and a relevant degree are essential. This position offers a competitive salary and various benefits, emphasizing a supportive work environment and professional development.

Qualifications

• 1–3 years of experience in a corporate travel desk, travel agency, or administrative coordination role.
• Experience working with travel vendors, agencies, and airlines is highly preferred.

Responsibilities

• Coordinate domestic and international travel arrangements including flights, hotels, and visas.
• Monitor travel bookings for compliance with policies and budget constraints.
• Assist employees with last-minute changes and rebookings.

Skills

Strong verbal and written communication skills in English

Excellent organizational and multitasking skills

Strong attention to detail

Customer-focused mindset

Education

Bachelors degree in Hospitality, Business Administration, Travel & Tourism

Tools

Microsoft Office Suite

Travel management tools (e.g., Amadeus, Galileo, Sabre)

Job description

Job Summary

SysTechCare Support is seeking a detail-oriented and proactive Travel Desk Assistant to manage and support our corporate travel activities. The ideal candidate will be responsible for coordinating travel arrangements, managing itineraries, and ensuring a seamless travel experience for employees. You will act as the point of contact for all travel-related needs, ensuring cost-effectiveness and compliance with company policies.

Key Responsibilities

• Coordinate domestic and international travel arrangements including flights, hotels, visas, ground transportation, and travel insurance.

• Monitor travel bookings to ensure compliance with travel policies and budget constraints.

• Maintain accurate records of travel bookings and expenses.

• Assist employees with last-minute changes, cancellations, and rebookings.

• Liaise with travel vendors and negotiate contracts or rates when applicable.

• Keep abreast of travel-related regulations, restrictions, and COVID-19 protocols.

• Prepare travel reports, reconciliations, and assist with invoicing or reimbursement processes.

• Support management with ad-hoc travel data analysis and cost optimization initiatives.

• Ensure timely communication and delivery of itineraries to travelers.

Required Skills and Qualifications

• Bachelors degree in Hospitality, Business Administration, Travel & Tourism, or a related field.

• Strong verbal and written communication skills in English.

• Proficient in Microsoft Office Suite (especially Excel and Outlook).

• Familiarity with travel management tools (e.g., Amadeus, Galileo, Sabre, or similar platforms) is an advantage.

• Excellent organizational and multitasking skills.

Experience

• 1–3 years of experience in a corporate travel desk, travel agency, or administrative coordination role.

• Experience working with travel vendors, agencies, and airlines is highly preferred.

Working Hours

• Monday to Friday | 9:00 AM to 6:00 PM (Flexible in case of emergency or urgent travel needs).

• Occasional after-hours support may be required for urgent bookings or international travel coordination.

Knowledge, Skills, and Abilities

• Strong attention to detail with an ability to handle complex itineraries.

• Customer-focused mindset and a problem-solving attitude.

• Ability to work under pressure and meet tight deadlines.

• Knowledge of travel documentation (passports, visas, medical insurance, etc.).

• Familiarity with cost-saving strategies in travel planning.

Benefits

• Competitive salary package.

• Health and wellness benefits (including medical insurance).

• Annual travel allowances or reimbursements.

• Paid time off and holiday leave.

• Learning and development opportunities.

• Friendly and collaborative work environment.

Why Join SysTechCare Support?

At SysTechCare Support, we believe in delivering excellence through empowered employees. Joining our team means you will be part of a growing, dynamic organization that values precision, collaboration, and professionalism. We invest in our people and ensure that your skills are developed, your voice is heard, and your work-life balance is respected.

How to Apply

Interested candidates are encouraged to send their updated resume along with a short cover letter to us with the subject line: Application for Travel Desk Assistant.
Alternatively, apply directly via our careers portal.