Training & Quality Assurance Manager

RecruitMyMom; Centurion; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

RecruitMyMomCenturion seeks a Senior Quality Assurance Leader to manage QA across all training programmes and ensure regulatory alignment with SETA and QCTO. You will oversee accreditation cycles, learner readiness, and audit readiness, guiding facilitators and moderation teams.

You will coordinate documentation, external assessments, and continuous improvement efforts, ensuring compliance and high training standards within the organisation.

Qualifications

• 3 to 5 years of experience in training quality assurance, compliance, or training management.
• Proven practical experience with SETAs and the QCTO.
• Direct experience in QCTO accreditation processes, external assessments, and audit readiness.
• Strong understanding of SA skills development and occupational qualifications environment.
• Experience managing learner assessments, moderation, and training compliance documentation.
• Experience conducting internal audits and preparing for external regulatory audits.
• Qualification in Education, Training, Human Resources, Quality Management, or related field.
• Strong organisational, administrative and reporting skills.
• Ability to work independently and coordinate with training and operational teams.
• Experience within an accredited training provider or private skills development organisation.
• Registered Assessor and/or Moderator certification.

Responsibilities

• Develop, implement, and maintain QA processes across all training programmes.
• Manage and maintain compliance with SETA, QCTO, and other regulatory requirements.
• Coordinate QCTO accreditation applications, renewals, and ongoing compliance requirements.
• Oversee the implementation and quality assurance of occupational qualifications and related training programmes.
• Coordinate external assessment preparation, including learner readiness, documentation, and assessment requirements.
• Ensure audit readiness by maintaining accurate compliance records and learner files.
• Conduct internal audits and address identified compliance gaps.
• Monitor the quality of training delivery, assessments and moderation processes.
• Support facilitators, assessors and moderators to maintain training standards.
• Liaise with regulatory bodies, external stakeholders and internal teams.
• Maintain quality assurance reports and drive continuous improvement across training operations.

Skills

Quality assurance

Regulatory compliance

Training management

QCTO accreditation

SETAs

Auditing

Documentation

Stakeholder liaison

Education

Relevant degree in Education, Training, HR or Quality Management

Job description

Centurion, South Africa | Posted on 02/11/2026

Safeguarding instructional integrity and institutional compliance, this leadership position maintains quality assurance frameworks and regulatory alignment across occupational learning programmes. Operating within the South African education and skills development sector, the role ensures training delivery adheres strictly to external standards while remaining continuously prepared for regulatory audits and evaluations. Start date Jan 2027.

The position coordinates accreditation cycles, oversees occupational qualifications, and ensures documentation, moderation, and learner readiness are governed across operational and training teams.

Key Responsibilities

• Develop, implement, and maintain quality assurance processes across all training programmes.
• Manage and maintain compliance with SETA, QCTO, and other applicable regulatory requirements.
• Coordinate QCTO accreditation applications, renewals, and ongoing compliance requirements.
• Oversee the implementation and quality assurance of occupational qualifications and associated training programmes.
• Coordinate external assessment preparation, including learner readiness, documentation, and assessment requirements.
• Ensure the organisation remains audit-ready by maintaining accurate compliance records, learner files, and supporting evidence.
• Conduct internal audits, identify compliance gaps, and implement corrective actions.
• Monitor the quality of training delivery, facilitation, assessments, and moderation processes.
• Support and guide facilitators, assessors, and moderators to maintain consistent training standards.
• Liaise with regulatory bodies, external stakeholders, and internal training teams.
• Maintain quality assurance reports and drive continuous improvement across training operations.

Requirements

• 3 to 5 years of relevant experience in training quality assurance, compliance, or training management.
• Proven practical experience working with SETAs and the QCTO.
• Direct, practical operational experience in QCTO accreditation processes, occupational qualifications, external assessment preparation, and audit readiness.
• Thorough understanding of the South African skills development and occupational qualifications environment.
• Proven background managing learner assessments, moderation processes, and training compliance documentation.
• Practical experience conducting internal audits and preparing for external regulatory audits.
• Relevant qualification in Education, Training, Human Resources, Quality Management, or a related field.
• Strong organisational, administrative, reporting, and communication skills.
• Demonstrated ability to work independently and coordinate with training and operational teams.
• Practical experience gained directly within an accredited training provider or private skills development organisation.
• Registered Assessor and/or Moderator certification.