Training And Development Officer X2

Icebolethu Group; Durban; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Icebolethu Group in Durban is seeking qualified Training & Development Officers to design, facilitate, and implement training interventions and skills development strategies that support business goals.

You will lead curriculum development, deliver learning programs, assess outcomes, and coach learners while integrating new digital tools into HRD practices.

Qualifications

• Bachelor’s Degree in HR/HRD (NQF Level 7 or equivalent).
• 3–5 years of instructional design, workplace training and development facilitation.
• Accreditations to facilitate/assess: Office Supervision Qualifications, Culinary / Chef Qualifications, Mortician / Mortuary Science Qualifications.

Responsibilities

• Design, facilitate, and implement training interventions aligned with organizational goals.
• Plan and deliver tailored learning programs and curricula.
• Develop evaluation metrics to measure training effectiveness.
• Provide learner coaching and ongoing mentorship.
• Collaborate with management to guide HRD process integration.
• Explore digital tools and modern training methodologies.

Skills

Facilitation

Data analysis

Critical thinking

Presentation skills

Education

Bachelor’s Degree in Human Resources / HRD

Tools

MS Office

Job description

The Group Human Resources Department is seeking qualified and results-driven Training & Development Officers based at our Head Office in Durban. The successful candidates will design, facilitate, and implement training interventions and skills development strategies that support overall business goals.

Responsibilities

• Program & Curriculum Development: Plan, design, and deliver tailored learning programs and standardized course materials aligned with organizational framework requirements and skills development priorities.
• Facilitation & Training Delivery: Conduct functional learning interventions across diverse target audiences using a variety of interactive delivery methodologies.
• Assessment & Evaluation: Create integrated evaluation metrics to measure training effectiveness, skills transfer, and overall organizational impact.
• Learner Coaching & Support: Identify learner needs, assess performance, resolve learning obstacles, and provide ongoing mentorship to ensure achievement of required competencies.
• Foundational & Multi-Skilling Delivery: Facilitate core workplace training, including standardized work protocols, on-the-job assessments, multi-skilling, and problem-solving workshops.
• Stakeholder Consultation: Partner with management and operational teams across all departments to guide the implementation and integration of HRD processes.
• Learning Innovation: Conceptualize and integrate new digital tools and modern methodologies into traditional training frameworks.

Qualifications

• Education: Relevant Bachelor’s Degree in Human Resources / HRD (NQF Level 7 or equivalent).
• Experience: 3–5 years of dedicated experience in instructional design, workplace training, and development facilitation.
• Mandatory Accreditations: Must be accredited to facilitate/assess the following:
• Office Supervision Qualifications
• Culinary / Chef Qualifications
• Mortician / Mortuary Science Qualifications
• Key Skills: Advanced MS Office proficiency (Word, Excel, PowerPoint), exceptional facilitation/presentation abilities, high-level data analysis, and strong critical thinking.