Tracking Clerk

Boardroom Appointments; Gauteng; On-site; ZAR 201,000 - 290,000; Full time

Job summary

Boardroom Appointments in Gauteng is seeking an experienced Logistics Dispatcher to manage daily shipment tracking and liaise with hauliers and border offices. The role ensures timely updates on vehicle positions and potential delays for clients.

You will monitor truck stand times, escalate issues to the Route Controller and Project Supervisor, and undertake additional duties to maintain a professional, client‑facing image and regulatory compliance.

Qualifications

• Experience in road freight is advantageous.
• Microsoft Excel knowledge required at intermediate to high level.

Responsibilities

• Ensure all clients receive daily tracking of all their shipments.
• Correspond with all hauliers on the position of the vehicle.
• Correspond with Border Offices and keep the company updated on delays and potential problems.
• Monitor days trucks stand at each point and query with transporter.
• Ensure every pre alert sent is on the tracking report.
• Ensure every vehicle on haulier tracking is on the tracking report.
• Bring delays to the attention of the Route Controller & Project supervisor.
• Handle additional delegated tasks as assigned by the reporting manager.
• Ensure clients are serviced to generate more business.
• Maintain a professional and friendly image to all clients.
• Understand and comply with the Rules and Regulations of statutory bodies.
• Adhere to company principals.

Skills

Excel

Road freight experience

Job description

• Experience: Road freight experience is an advantage
• Microsoft Excel knowledge is required for this position intermediate to high

Responsibilities:

• Ensure all clients receive daily tracking of all their shipments.
• Correspond with all hauliers on the position of the vehicle.
• In addition to checking with haulier on the position of the vehicle, correspond with all Border Offices and ensure the companyis updated of any potential problems and / or delays.
• Monitor number of days that trucks stands at each point and query with transporter
• Ensure that each pre alert sent is on the tracking report.
• Ensure that each vehicle on the haulier tracking is on the tracking report
• Bring any delays to the attention of the Route Controller & Project supervisor.
  
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager
• Ensure that clients are serviced in such a manner that more business is attained.
• Ensure that the Companyportrays a professional and friendly image to all clients.
• Ensure that you understand the Rules and Regulations of all statutory bodies.
• Ensure that the company principals are adhered to.