Tour Guide Coordinator

Placements24; Siyancuma Local Municipality; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Training and professional development

Job summary

Placements24 is seeking an energetic Tour Guide Coordinator to manage and schedule tour guides for operations in Upington and surrounding areas. You will ensure tours run smoothly, coordinate guide assignments, manage logistics, and deliver exceptional tourist experiences.

Ideal candidates have experience in tour operations or coordination, strong organizational and communication skills, and a passion for South Africa’s Upington region.

Qualifications

• Experience in tour operations or related tourism role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of the Upington region is a strong advantage.
• Ability to work under pressure and manage multiple schedules.

Responsibilities

• Schedule and assign tour guides to tours and excursions.
• Coordinate logistics for tours, including transportation and meeting points.
• Ensure guides are well-briefed on tour routes, information, and safety protocols.
• Liaise with clients and tour operators to confirm bookings and requirements.
• Handle any issues or emergencies that may arise during tours, providing timely solutions.

Skills

Tour operations

Coordination

Time-management

Communication skills

Interpersonal skills

Job description

About the Role

Our client is looking for an energetic and organized Tour Guide Coordinator to manage and schedule tour guides for their operations in Upington and surrounding areas. You will be responsible for ensuring that tours run smoothly, coordinating guide assignments, managing logistics, and ensuring an exceptional experience for tourists. This role requires excellent communication skills, strong organizational abilities, and a passion for sharing the beauty and history of the region. You will act as a key liaison between guides, management, and tour operators.

Key Responsibilities

• Schedule and assign tour guides to various tours and excursions.
• Coordinate logistics for tours, including transportation and meeting points.
• Ensure guides are well-briefed on tour routes, information, and safety protocols.
• Liaise with clients and tour operators to confirm bookings and requirements.
• Handle any issues or emergencies that may arise during tours, providing timely solutions.

Requirements

• Previous experience in tour operations, coordination, or a related tourism role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Knowledge of the Upington region and its key attractions is a strong advantage.
• Ability to work under pressure and manage multiple schedules effectively.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities to work in a beautiful and historically rich region.
• Develop strong relationships within the local tourism industry.
• Training and professional development in tourism management.
• A rewarding role connecting visitors with the local culture and environment.