TikTok Shop Affiliate Coordinator (BBS835)

Overseas; Johannesburg; Remote; ZAR 986,000 - 1,479,000; Full time

Benefits offered by this job

USD salary

Paid time off

Holidays

Remote work

US PT overlap

Job summary

Overseas is seeking a TikTok Shop Affiliate Coordinator to manage recruitment and communication at scale for a fast-growing TikTok Shop agency serving e-commerce clients. You will run outreach to recruit new creators, manage affiliate activity across client programs, handle inbound messages, and track creator sales performance.

The role requires hands-on TikTok Shop affiliate management experience and the ability to work with high-volume outreach, templates, and rule-based decisions.

Qualifications

• Hands-on TikTok Shop affiliate management experience.
• Ability to run high-volume creator outreach and templated communication.
• Strong written and verbal communication for affiliates and clients.

Responsibilities

• Run outreach campaigns to recruit affiliates and creators for client TikTok Shop programs.
• Manage inbound affiliate messages and templated responses with consistent quality.
• Review and approve sample requests using predefined rule sets.
• Track affiliate sales and surface performance insights to the team.

Skills

TikTok Shop experience

High-volume outreach

Communication skills

Tools

TikTok native tools

Yuka

Cruva

Job description

We're looking for a TikTok Shop Affiliate Coordinator to manage affiliate recruitment and communication at scale for a fast-growing TikTok Shop agency serving e-commerce clients. You will run outreach campaigns to recruit new creators, manage affiliate marketplace activity, handle inbound affiliate messages, review sample requests, and track creator sales performance across client programs.

This is a dedicated TikTok Shop affiliate management role. No other agency tasks are involved. Prior hands-on experience with TikTok Shop affiliate management is the top hiring criteria for this position — it is not a nice-to-have. If you have worked inside TikTok Shop's affiliate and creator tools, understand how sample-for-content programs work, and can manage high-volume creator outreach and communication consistently, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• This role requires a minimum of 4 hours of overlap with US Pacific Time daily
• Work inside a fast-growing TikTok Shop agency managing affiliate programs across multiple e-commerce clients
• High-volume, structured role with clear processes and real impact on client creator program growth

What You'll Work On

Affiliate Recruitment and Outreach

• Run outreach campaigns to recruit new affiliates and creators into client TikTok Shop programs
• Conduct high-volume outreach using TikTok's native affiliate and creator tools, Yuka, and Cruva
• Follow outreach templates and sequences consistently while maintaining quality across a high volume of contacts

Affiliate Communication and Inbox Management

• Respond to inbound affiliate messages and questions using templated and standard responses
• Manage ongoing communication with active affiliates and creators including confirming content requirements such as posting three videos with the product in exchange for free samples
• Escalate non-standard or complex issues to a manager rather than guessing

Sample Request Review and Approval

• Review free sample requests from affiliates and approve or deny them based on pre-set rule sets provided by the team
• Apply decision frameworks consistently and accurately across a high volume of requests
• Document decisions and maintain accurate records of approved and denied requests

Sales and Commission Tracking

• Track affiliate sales and commission activity generated through creator content across client programs
• Maintain accurate and organized records of creator performance data
• Surface relevant performance insights to the team as needed

What You Bring

• Prior hands-on experience with TikTok Shop affiliate management — this is the primary qualification and a hard requirement for this role
• Familiarity with TikTok's native affiliate and creator tools, Yuka, or Cruva is strongly preferred
• Comfortable handling high-volume outreach and templated communication consistently and accurately
• Able to follow rule-based decision frameworks for approving and denying sample requests without needing judgment calls on every case
• Reliable internet connection with at least 4 hours of daily overlap with US Pacific Time
• Organized and detail-oriented with strong follow-through across multiple active creator relationships simultaneously

Nice to Have

• Experience working with e-commerce or agency clients across multiple brands rather than a single brand
• Understanding of creator and influencer economics including commission-based sales and sample-for-content program structures
• Background managing TikTok Shop programs at scale across a portfolio of client accounts

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:
1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.

We'll keep you informed throughout the process and provide feedback at each step.