TikTok Shop Affiliate Coordinator (BBS835)

Overseas; South Africa; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

100% remote setup

Job summary

Overseas, a fast-growing TikTok Shop agency serving e-commerce clients, seeks a TikTok Shop Affiliate Coordinator to recruit creators, manage affiliate communications, and track sales performance across multiple client programs.

This role is 100% remote, paid in USD bi-monthly, requires at least 4 hours overlap with US Pacific Time, and uses TikTok's affiliate tools along with Yuka and Cruva for outreach.

Qualifications

• Must have hands-on experience with TikTok Shop affiliate management.
• Familiarity with TikTok's affiliate/creator tools (Yuka, Cruva) is strongly preferred.
• Ability to handle high-volume outreach with templated communication.

Responsibilities

• Execute affiliate recruitment campaigns and outreach to recruit creators.
• Manage inbox and respond to affiliate questions using templates.
• Review sample requests and apply pre-set rules for approval/denial.

Skills

TikTok Shop affiliate management

High-volume outreach

Affiliate communication

Rule-based decision making

US Pacific Time overlap

Organized multi-account management

Tools

TikTok native affiliate tools

Yuka

Cruva

Job description

We're looking for a TikTok Shop Affiliate Coordinator to manage affiliate recruitment and communication at scale for a fast-growing TikTok Shop agency serving e-commerce clients. You will run outreach campaigns to recruit new creators, manage affiliate marketplace activity, handle inbound affiliate messages, review sample requests, and track creator sales performance across client programs.

This is a dedicated TikTok Shop affiliate management role. No other agency tasks are involved. Prior hands-on experience with TikTok Shop affiliate management is the top hiring criteria for this position — it is not a nice-to-have. If you have worked inside TikTok Shop's affiliate and creator tools, understand how sample-for-content programs work, and can manage high-volume creator outreach and communication consistently, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• This role requires a minimum of 4 hours of overlap with US Pacific Time daily
• Work inside a fast-growing TikTok Shop agency managing affiliate programs across multiple e-commerce clients
• High-volume, structured role with clear processes and real impact on client creator program growth

What You'll Work On

Affiliate Recruitment and Outreach

• Run outreach campaigns to recruit new affiliates and creators into client TikTok Shop programs
• Conduct high-volume outreach using TikTok's native affiliate and creator tools, Yuka, and Cruva
• Follow outreach templates and sequences consistently while maintaining quality across a high volume of contacts

Affiliate Communication and Inbox Management

• Respond to inbound affiliate messages and questions using templated and standard responses
• Manage ongoing communication with active affiliates and creators including confirming content requirements such as posting three videos with the product in exchange for free samples
• Escalate non-standard or complex issues to a manager rather than guessing

Sample Request Review and Approval

• Review free sample requests from affiliates and approve or deny them based on pre-set rule sets provided by the team
• Apply decision frameworks consistently and accurately across a high volume of requests
• Document decisions and maintain accurate records of approved and denied requests

Sales and Commission Tracking

• Track affiliate sales and commission activity generated through creator content across client programs
• Maintain accurate and organized records of creator performance data
• Surface relevant performance insights to the team as needed

What You Bring

• Prior hands-on experience with TikTok Shop affiliate management — this is the primary qualification and a hard requirement for this role
• Familiarity with TikTok's native affiliate and creator tools, Yuka, or Cruva is strongly preferred
• Comfortable handling high-volume outreach and templated communication consistently and accurately
• Able to follow rule-based decision frameworks for approving and denying sample requests without needing judgment calls on every case
• Reliable internet connection with at least 4 hours of daily overlap with US Pacific Time
• Organized and detail-oriented with strong follow-through across multiple active creator relationships simultaneously

Nice to Have

• Experience working with e-commerce or agency clients across multiple brands rather than a single brand
• Understanding of creator and influencer economics including commission-based sales and sample-for-content program structures
• Background managing TikTok Shop programs at scale across a portfolio of client accounts

If you have real TikTok Shop affiliate management experience, can handle high-volume creator outreach and communication consistently, and want to own affiliate program operations across a portfolio of e-commerce clients, this role gives you the structure and the direct impact to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.

We'll keep you informed throughout the process and provide feedback at each step.