Testing Team Lead

Clicks Group Limited; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Clicks Group Limited is seeking a Testing Team Lead to join the IT department at Clicks Head Office in Cape Town. You will lead and coordinate software testing activities across the project lifecycle, blending hands-on testing with team leadership and quality governance.

You will mentor QA team members, drive continuous improvement, and act as the quality advocate within project teams, ensuring delivery meets agreed quality criteria and timelines.

Qualifications

• 10 years of software testing experience across multiple SDLC models (Agile, Waterfall, Hybrid).
• 5 years in a Team Lead or supervisory role.
• Strong understanding of QA methodologies, test processes, and defect management.
• Experience with system, integration, regression, and UAT testing.
• Working knowledge of SQL is advantageous.

Responsibilities

• Lead and coordinate all testing activities across the full SDLC, from requirements to release.
• Own test planning, estimation, scheduling, and execution for various testing types.
• Ensure test coverage aligns with business and technical requirements.
• Monitor testing progress and communicate quality metrics and risks to stakeholders.
• Define and improve QA standards and governance.

Skills

Hands-on testing

Team leadership

Quality governance

Stakeholder communication

SQL knowledge

Job description

Job category: IT-Quality Assurance and Inspection

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

We are looking to recruit a Testing Team Lead to work within Testing in the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Testing Manager.

Role Purpose

The Test Team Lead is responsible for leading and coordinating software testing activities across the project lifecycle to ensure high-quality, on-time delivery. The role combines hands-on testing expertise, team leadership, and quality governance, ensuring testing practices align with organisational standards, delivery objectives, and customer expectations.The Test Team Lead mentors and coaches QA team members, drives continuous improvement, and serves as the primary quality advocate within project teams.

Key Responsibilities

• Lead and coordinate all testing activities across the full Software Development Life Cycle (SDLC), from requirements analysis through to release and post-implementation support.
• Own test planning, estimation, scheduling, and execution across system, integration, functional, regression, performance, and user acceptance testing.
• Ensure test coverage aligns with business, functional, and technical requirements.
• Track, monitor, and communicate testing progress, quality metrics, risks, and outcomes to stakeholders.

Quality Assurance & Governance

• Define, apply, and continuously improve QA standards, processes, and best practices.
• Ensure compliance with established quality frameworks and organisational testing standards.
• Identify test and quality risks early, implement mitigation strategies, and eliminate issues where required.
• Validate that delivered software meets agreed quality criteria and acceptance standards.

Hands-On Testing

• Design, review, and execute test cases and test scenarios for complex or high-risk areas.
• Review defects for quality, severity, and impact; support root-cause analysis and defect triage.
• Ensure accurate and timely test documentation, reporting, and sign-off.

Team Leadership & Coaching

• Allocate work effectively across the QA team, balancing workload, priorities, and skill development.
• Mentor, coach, and support team members to improve testing capability and performance.
• Foster a culture of accountability, collaboration, and continuous improvement within the QA team.

Stakeholder Engagement

• Work closely with business analysts, developers, product owners, and project managers to ensure quality is embedded throughout delivery.
• Analyse complex testing and quality challenges and recommend pragmatic, value-driven solutions.
• Effectively communicate testing status, risks, and recommendations to technical and non-technical stakeholders.

Technical & Testing Skills

• 10 years experience in software testing across multiple SDLC models (Agile, Waterfall, Hybrid, etc.).
• 5 years’ experience in a Team Lead/supervisory role
• Strong understanding of QA methodologies, test processes, and defect management practices.
• Experience across multiple testing types including system, integration, regression, and UAT.
• Working knowledge of SQL is advantageous.

Leadership & Professional Skills

• Proven ability to lead, motivate, and develop a testing team.
• Excellent communication skills (verbal and written), with the ability to influence stakeholders at all levels.
• Strong planning, organisation, and prioritisation skills with the ability to manage multiple workstreams.
• Analytical problem-solver with sound judgement and decision‑making ability.
• Highly adaptable and comfortable working in fast-changing environments.
• Ability to work independently while also contributing effectively within cross‑functional teams.