Telecoms Network Performance Analyst

Placements24; Soweto; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary and bonuses

Medical aid & retirement benefits

Training and professional development

Opportunities to work with advanced N2

Dynamic team focused on network excEll

Job summary

Placements24 is seeking a Telecoms Network Performance Analyst in Soweto, Gauteng. The role focuses on monitoring, analyzing, and optimizing a large telecom network to ensure service quality and customer satisfaction.

The position is hybrid, combining office collaboration with remote work. The ideal candidate will have 3+ years of experience, strong data analysis skills, and proficiency in network tools like Wireshark, SolarWinds, and NetFlow analyzers, with solid TCP/IP knowledge.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
• Minimum of 3 years of experience in telecommunications network performance analysis.
• Proficiency in using network monitoring and analysis tools (e.g., Wireshark, SolarWinds, NetFlow analyzers).
• Strong understanding of TCP/IP, routing protocols, and various telecommunications technologies (e.g., fibre optics, mobile networks).
• Excellent data analysis and problem-solving skills.
• Proficiency in Python for data analysis and automation is a plus.
• Strong communication and reporting skills, with the ability to present findings clearly.
• Ability to work effectively in a hybrid work model.
• Detail-oriented with a commitment to accuracy.
• Reside in or have strong ties to the Gauteng area.

Responsibilities

• Monitor network performance metrics in real-time using various monitoring tools.
• Analyze network traffic, latency, packet loss, and other key performance indicators (KPIs).
• Identify and troubleshoot performance issues and network degradations.
• Develop reports and dashboards to visualize network performance trends and insights.
• Collaborate with network engineers and operations teams to implement performance improvements.
• Contribute to capacity planning by analyzing current usage and forecasting future demand.
• Recommend configuration changes and optimizations to enhance network efficiency and reliability.
• Participate in root cause analysis for service impacting events.
• Stay updated on new technologies and their impact on network performance.
• Ensure adherence to service level agreements (SLAs) and quality standards.

Skills

Network monitoring

TCP/IP & routing

Data analysis

Python scripting

Education

Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field

Tools

Wireshark

SolarWinds

NetFlow analyzers

Job description

About the Role

Our client, a prominent telecommunications operator, is seeking a highly analytical Telecoms Network Performance Analyst to join their operations team in Soweto, Gauteng. This vital role involves monitoring, analyzing, and optimizing the performance of the company's extensive network infrastructure to ensure optimal service delivery and customer satisfaction. You will play a key role in identifying performance bottlenecks, implementing solutions, and contributing to the overall efficiency of the network. This hybrid position allows for a flexible work schedule, combining essential office-based collaboration with the convenience of remote work. The successful candidate will have a keen eye for detail, strong analytical skills, and a solid understanding of telecommunications network principles, contributing to the advancement of connectivity in the Soweto region.

Key Responsibilities

• Monitor network performance metrics in real-time using various monitoring tools.
• Analyze network traffic, latency, packet loss, and other key performance indicators (KPIs).
• Identify and troubleshoot performance issues and network degradations.
• Develop reports and dashboards to visualize network performance trends and insights.
• Collaborate with network engineers and operations teams to implement performance improvements.
• Contribute to capacity planning by analyzing current usage and forecasting future demand.
• Recommend configuration changes and optimizations to enhance network efficiency and reliability.
• Participate in root cause analysis for service impacting events.
• Stay updated on new technologies and their impact on network performance.
• Ensure adherence to service level agreements (SLAs) and quality standards.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
• Minimum of 3 years of experience in telecommunications network performance analysis or a similar role.
• Proficiency in using network monitoring and analysis tools (e.g., Wireshark, SolarWinds, NetFlow analyzers).
• Strong understanding of TCP/IP, routing protocols, and various telecommunications technologies (e.g., fibre optics, mobile networks).
• Excellent data analysis and problem-solving skills.
• Proficiency in scripting languages like Python for data analysis and automation is a plus.
• Strong communication and reporting skills, with the ability to present findings clearly.
• Ability to work effectively in a hybrid work model.
• Detail-oriented with a commitment to accuracy.
• Reside in or have strong ties to the Gauteng area.

Benefits

• Competitive annual salary and potential for bonuses.
• Hybrid work model offering flexibility.
• Comprehensive medical aid and retirement benefits.
• Opportunities for training and professional development.
• Work in a dynamic team focused on network excellence.
• Contribute to improving connectivity and services in Soweto.
• Access to modern network analysis tools.
• Supportive work environment.