Telecoms Network Operations Analyst

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Hybrid work

Career growth

Job summary

Placements24 in Stellenbosch is seeking a diligent Telecoms Network Operations Analyst to monitor and manage the company’s telecommunications network. This hybrid role focuses on maintaining stability, responding to incidents, and ensuring reliable network performance for the Western Cape region.

You will work within a collaborative team, perform diagnostics, and implement improvements while coordinating with engineering and support teams.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 2+ years of experience in network operations or technical support.
• Knowledge of TCP/IP, DNS, DHCP and monitoring tools.
• Strong analytical skills and attention to detail.
• Ability to work in hybrid setting and communicate effectively.

Responsibilities

• Monitor network performance and traffic using specialized tools, identifying anomalies and potential issues.
• Respond to network alerts and incidents, performing initial diagnostics and escalating as necessary.
• Execute routine network maintenance tasks, including software updates and configuration changes.
• Analyze network data to identify trends, performance bottlenecks, and areas for optimization.
• Document network events, troubleshooting steps, and resolution actions.
• Collaborate with engineering and support teams to implement network improvements and resolve complex problems.

Skills

Network monitoring

Incident management

Diagnostics

Team collaboration

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Monitoring tools

Job description

About the Role

Our client is seeking a diligent Telecoms Network Operations Analyst to join their team in Stellenbosch . This hybrid role focuses on the day-to-day monitoring, management, and support of the company's telecommunications network infrastructure. You will be responsible for ensuring network stability, identifying potential issues, and responding effectively to incidents to minimize downtime. Working within a collaborative team environment, you will contribute to the overall reliability and performance of our client's network services in the scenic Western Cape region.

Key Responsibilities

• Monitor network performance and traffic using specialized tools, identifying anomalies and potential issues.


• Respond to network alerts and incidents, performing initial diagnostics and escalating as necessary.


• Execute routine network maintenance tasks, including software updates and configuration changes.


• Analyze network data to identify trends, performance bottlenecks, and areas for optimization.


• Document network events, troubleshooting steps, and resolution actions.


• Collaborate with engineering and support teams to implement network improvements and resolve complex problems.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.


• 2+ years of experience in network operations or a similar technical support role.


• Familiarity with networking concepts, protocols (TCP/IP, DNS, DHCP), and monitoring tools.


• Strong analytical skills and attention to detail.


• Ability to work effectively both independently and as part of a team in a hybrid setting.


• Good communication skills for reporting and collaborating with colleagues.

Benefits

• Competitive annual salary and potential for performance bonuses.


• Comprehensive health and retirement benefits.


• Hybrid work arrangement offering flexibility.


• Opportunities for career growth and further technical training.


• Join a respected organization in the heart of the Stellenbosch winelands.