Telecoms Field Service Technician – Install & Troubleshoot

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Bonus potential

Company vehicle

Medical insurance

Training opportunities

Career advancement

Team environment

Paid time off

Job summary

Placements24 is seeking a Telecommunications Field Service Technician to support operations in Richards Bay, KwaZulu-Natal. The role involves installing, maintaining, and repairing telecom equipment at customer premises and network points, with an emphasis on excellent service delivery.

The ideal candidate will have hands-on experience with DSL, fiber optic, and wireless broadband technologies, plus strong problem-solving and customer-service skills in a field environment.

Qualifications

• Minimum 3 years of field service experience in telecommunications.
• Strong advantage for technical certifications in telecommunications or electronics.
• Proficient in installing/troubleshooting DSL, fiber optic, and wireless broadband.

Responsibilities

• Install, configure, and test telecommunications equipment (CPE).
• Troubleshoot voice, data, and video services to resolve issues.
• Perform routine maintenance and upgrades on network components.
• Respond to service calls and complete work orders within timeframes.
• Educate customers on service usage and basic troubleshooting.
• Ensure safety standards and proper documentation of service calls and equipment used.
• Collaborate with dispatch and support teams to resolve issues.
• Identify opportunities for service upgrades or additional services.

Skills

Customer service

Problem solving

Time management

Independence

Communication

Education

High school diploma or equivalent

Telecommunications or electronics certifications

Tools

Multimeters

Network testers

Cable locators

Job description

Placements24 is seeking a Telecommunications Field Service Technician to support operations in Richards Bay, KwaZulu-Natal. The role involves installing, maintaining, and repairing telecom equipment at customer premises and network points, with an emphasis on excellent service delivery.

The ideal candidate will have hands-on experience with DSL, fiber optic, and wireless broadband technologies, plus strong problem-solving and customer-service skills in a field environment.