Telecom Field Service Technician – Fiber & Networking

Placements24; Mbombela (Nelspruit); On-site; ZAR 165,000 - 248,000; Full time

Benefits offered by this job

competitive hourly wage

company vehicle

fuel card

medical aid

provident fund

Job summary

Placements24 in Nelspruit, Mpumalanga seeks a Field Service Technician to install, configure and troubleshoot broadband services at customer premises. You will work on fiber and DSL installations, ensuring high-quality service and customer satisfaction while traveling within the Mpumalanga region.

The role requires hands-on telecom hardware experience, strong problem solving and the ability to work independently with minimal supervision.

Qualifications

• Minimum 2 years in field service or telecom installation.
• Experience installing and troubleshooting home networking equipment (routers, modems, Wi‑Fi).
• Understanding of fiber optic cabling principles and FTTH/DSL knowledge advantageous.
• Excellent customer service and communication skills.
• Valid driver’s license with clean record.
• Ability to work independently and manage time effectively.
• Willingness to work flexible hours, including some weekends.

Responsibilities

• Install, activate, and troubleshoot broadband services at customer premises.
• Perform diagnostics to resolve connectivity issues.
• Educate customers on use of new services and equipment.
• Conduct repairs and upgrades to existing installations.
• Ensure installations meet safety and company standards.

Skills

Field service experience

Home networking

Customer service

Communication skills

Independent worker

Mechanical aptitude

Driving license

Tools

Fiber optic termination

Job description

Placements24 in Nelspruit, Mpumalanga seeks a Field Service Technician to install, configure and troubleshoot broadband services at customer premises. You will work on fiber and DSL installations, ensuring high-quality service and customer satisfaction while traveling within the Mpumalanga region.

The role requires hands-on telecom hardware experience, strong problem solving and the ability to work independently with minimal supervision.