Telecoms Business Analyst

Placements24; Randburg; Hybrid; ZAR 480,000 - 700,000; Full time

Benefits offered by this job

Competitive salary

Health & wellness programs

Professional development and certs

Collaborative and inclusive work环境

Hybrid work arrangements

Job summary

Placements24 in Randburg is seeking a detailed, analytical Telecoms Business Analyst to bridge business needs with technical solutions in the telecommunications sector. You will gather and document requirements, analyze data, and translate them into functional specifications for IT and network development projects.

The ideal candidate has a Bachelor's degree and at least four years in telecom BA, with BPMN process modeling, requirements gathering, and strong communication.

Qualifications

• Bachelor's degree in a related field.
• Minimum of 4 years as a Business Analyst in the telecoms industry.
• Experience in requirements gathering, process modeling (BPMN), and creating functional specifications.
• Strong analytical and problem-solving skills; ability to interpret complex data.
• Excellent verbal and written communication; proficient in Agile and Waterfall.

Responsibilities

• Elicit, analyze, validate, and document business and functional requirements for new telecom projects and system enhancements.
• Translate business needs into clear and concise technical specifications, user stories, and process flows.
• Collaborate with stakeholders across business units, IT, and network operations to ensure alignment and understanding of requirements.
• Conduct data analysis to identify trends, opportunities, and potential issues related to telecom services and operations.
• Facilitate requirements review sessions and gain consensus from all relevant parties.
• Support the testing and implementation phases of projects, ensuring solutions meet business objectives.

Skills

Data analysis

Requirements gathering

Process modeling (BPMN)

Functional specifications

Verbal & written communication

Education

Bachelor's degree in Business Administration, Information Systems, Telecommunications, or related field

Tools

BPMN tooling

Visio

Agile methodologies

Job description

About the Role

Our client is seeking a detail-oriented and analytical Telecoms Business Analyst to join their team in Randburg . This role is crucial in bridging the gap between business needs and technical solutions within the telecommunications sector. You will be responsible for gathering and documenting business requirements, analyzing complex data, and translating them into functional specifications for IT and network development projects. The ideal candidate possesses strong analytical skills, excellent communication abilities, and a thorough understanding of the telecommunications industry's processes and challenges.

Key Responsibilities

• Elicit, analyze, validate, and document business and functional requirements for new telecom projects and system enhancements.
• Translate business needs into clear and concise technical specifications, user stories, and process flows.
• Collaborate with stakeholders across business units, IT, and network operations to ensure alignment and understanding of requirements.
• Conduct data analysis to identify trends, opportunities, and potential issues related to telecom services and operations.
• Facilitate requirements review sessions and gain consensus from all relevant parties.
• Support the testing and implementation phases of projects, ensuring solutions meet business objectives.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Telecommunications, or a related field.
• Minimum of 4 years of experience as a Business Analyst, preferably in the telecommunications industry.
• Proven experience in requirements gathering, process modeling (e.g., BPMN), and creating functional specifications.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Familiarity with Agile and Waterfall development methodologies.

Benefits

• Competitive annual salary and performance incentives.
• Comprehensive health and wellness programs.
• Opportunities for professional development and certifications.
• A collaborative and inclusive work environment.
• Potential for hybrid work arrangements to support work-life balance.