Senior Telecoms Business Analyst

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary and incentives

Hybrid work model

Professional development and training

Dynamic Sandton work environment

Job summary

Placements24 in Sandton is seeking an analytical and detail‑oriented Senior Telecoms Business Analyst to bridge business needs with technology, gather requirements, and document processes to boost efficiency and value.

The role requires a Bachelor's degree, 6+ years in business analysis within telecoms, strong communication skills, and proficiency in requirements elicitation and documentation, with a hybrid work model and competitive salary.

Qualifications

• Bachelor's degree required.
• Minimum of 6 years as a Business Analyst, with telecoms exposure.
• Strong understanding of telecoms products, services, and business processes.
• Proficiency in requirements gathering techniques and documentation tools.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and interpersonal skills across diverse stakeholders.

Responsibilities

• Elicit, analyze, validate, and document requirements from stakeholders across departments.
• Translate business needs into functional specifications and technical requirements for telecoms solutions.
• Develop process models, use cases, and user stories to define project scope.
• Facilitate communication between business stakeholders and technical teams.
• Assist in testing and validation of implemented solutions to ensure they meet requirements.
• Identify opportunities for process improvements and efficiency gains in telecoms operations.

Skills

Analytical thinking

Problem solving

Critical thinking

Communication skills

Stakeholder management

Requirements gathering

Education

Bachelor's degree in Business Administration, IT, Engineering, or related field

Job description

About the Role

Our client is seeking an analytical and detail-oriented Senior Telecoms Business Analyst to join their team in Sandton . This role is critical in bridging the gap between business needs and technological solutions within the telecommunications sector . You will be responsible for gathering and analyzing business requirements, documenting processes, and proposing solutions that enhance operational efficiency and drive business value. This is an excellent opportunity for a seasoned analyst to contribute to strategic decision-making and the implementation of innovative telecoms services .

Key Responsibilities

• Elicit, analyze, validate, and document business requirements from stakeholders across various departments.
• Translate business needs into functional specifications and technical requirements for telecoms solutions .
• Develop process models, use cases, and user stories to clearly define project scope.
• Facilitate communication between business stakeholders and technical teams.
• Assist in the testing and validation of implemented solutions to ensure they meet requirements.
• Identify opportunities for process improvements and efficiency gains within telecoms operations .

Requirements

• Bachelor's degree in Business Administration, IT, Engineering, or a related field.
• Minimum of 6 years of experience as a Business Analyst, with significant exposure to the telecoms industry .
• Strong understanding of telecommunications products , services, and business processes.
• Proficiency in requirements gathering techniques and documentation tools.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and interpersonal skills, comfortable working with diverse stakeholders.

Benefits

• Competitive salary and performance incentives.
• Hybrid work model offering flexibility and work-life balance.
• Key role in shaping telecoms business strategies and solutions.
• Opportunities for professional development and training.
• A dynamic and collaborative work environment in the heart of Sandton .