Senior Telecoms Business Analyst

Placements24; Noord-Kaap; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health and retirement benefits

Professional development opportunities

Paid time off and holidays

Flexible hybrid work arrangement

Job summary

Placements24 in Canada is seeking a seasoned Senior Telecoms Business Analyst to join the strategy and operations team. This hybrid role blends on-site collaboration for key meetings with remote work for analysis and documentation, driving insights and functional requirements for telecom services and systems.

You will work with stakeholders across departments to ensure alignment, identify market opportunities, and support solution implementation that enhances competitive position and customer

Qualifications

• Bachelor’s degree in business, IT, telecommunications or related field with strong analytical abilities.
• Experience gathering requirements from diverse stakeholders and translating them into functional specifications.
• Knowledge of telecommunications products, services and market dynamics is preferred.

Responsibilities

• Gather and document business requirements from stakeholders across the telecommunications domain.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement.
• Develop detailed functional and non-functional specifications for new products and services.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Create process models, use cases, and user stories to clearly communicate requirements.
• Support the development and testing phases, ensuring solutions meet business needs.

Skills

Requirements gathering

Stakeholder engagement

Analytical thinking

Education

Bachelor's degree in Business/IT/Telecommunications

Tools

Documentation tools

Job description

About the Role

Our client is seeking a seasoned Senior Telecoms Business Analyst to join their strategy and operations team, based in Kimberley . This hybrid role requires a blend of on-site collaboration for key meetings and strategy sessions, alongside remote work for analysis and documentation. You will play a crucial role in identifying business needs, analyzing market trends, and translating them into actionable insights and functional requirements for telecommunications services and systems. Your expertise will drive the development of innovative solutions and process improvements that enhance our competitive position and customer satisfaction. You will work closely with stakeholders across various departments to ensure alignment and effective implementation.

Key Responsibilities

• Gather and document business requirements from stakeholders across the telecommunications domain.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement.
• Develop detailed functional and non-functional specifications for new products and services.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Create process models, use cases, and user stories to clearly communicate requirements.
• Support the development and testing phases, ensuring solutions meet business needs.

Requirements

• Bachelor's degree in Business, IT, Telecommunications, or a related field.
• 5+ years of experience as a Business Analyst, with a significant focus on the telecommunications industry.
• Strong understanding of telecommunications products, services, and market dynamics.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in requirements gathering techniques and documentation tools.
• Strong communication and interpersonal skills for effective stakeholder engagement in a hybrid setting.

Benefits

• Competitive salary and annual performance review.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and training.
• Paid time off and company holidays.
• A flexible work arrangement balancing office and remote work.