Telecommunications Technician - Installation & Repair

Placements24; Mossel Bay; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Health insurance

Retirement plan

Career progression

Job summary

Placements24 in Mossel Bay is seeking a reliable Telecommunications Technician to install, maintain and repair telecommunications services for residential and business customers. You will work with modems, routers, CPE and cabling, ensuring minimal downtime.

This role emphasizes strong technical skills, problem solving and customer service, with responsibilities spanning fieldwork, documenting calls, and contributing to community connectivity.

Qualifications

• Experience in telecommunications installation and repair.
• Knowledge of copper and fiber optic cabling.
• Familiarity with testing equipment for signal strength and fault detection.
• Strong communication and interpersonal skills.
• Ability to manage workload independently and respond effectively to service requests.

Responsibilities

• Install and configure telecommunications equipment such as modems, routers, and customer premise equipment (CPE).
• Troubleshoot and repair service issues, diagnosing problems related to wiring, equipment, and network connectivity.
• Perform routine maintenance checks to ensure optimal service performance.
• Educate customers on service usage and basic troubleshooting steps.
• Maintain accurate records of service calls, work performed, and inventory used.

Skills

Telecommunications installation

Customer service

Copper/fiber cabling

Troubleshooting

Documentation

Tools

Testing equipment

Job description

About the Role

Our client is looking for a reliable and customer-focused Telecommunications Technician to join their team in Mossel Bay . You will be responsible for the installation, maintenance, and repair of telecommunications services, including internet, voice, and data solutions, for residential and business customers. This role requires strong technical skills, excellent problem-solving abilities, and a commitment to delivering outstanding customer service. You will play a vital role in connecting the community and ensuring the smooth operation of vital communication links, working within a team that values efficiency, professionalism, and customer satisfaction.

Key Responsibilities

• Install and configure telecommunications equipment such as modems, routers, and customer premise equipment (CPE).
• Troubleshoot and repair service issues, diagnosing problems related to wiring, equipment, and network connectivity.
• Perform routine maintenance checks to ensure optimal service performance.
• Educate customers on service usage and basic troubleshooting steps.
• Maintain accurate records of service calls, work performed, and inventory used.

Requirements

• Experience in telecommunications installation and repair, or a related technical field.
• Knowledge of copper and fiber optic cabling, installation, and termination.
• Familiarity with testing equipment for signal strength, continuity, and fault detection.
• Strong communication and interpersonal skills for effective customer interaction.
• Ability to manage workload independently and respond effectively to service requests.

Benefits

• Competitive annual salary and potential performance bonuses.
• Company vehicle and fuel card for service calls.
• Comprehensive health insurance and retirement plan.
• Opportunities for skill development and career progression.
• A dynamic work environment with a focus on community connectivity.