Telecommunications Field Supervisor

Placements24; LegKraal Gate; On-site; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Company vehicle

Fuel card

Medical aid

Retirement fund

Career advancement opportunities

Job summary

Placements24 seeks a Telecommunications Field Supervisor to lead a team of technicians in Mahikeng, North West. You will oversee installation, maintenance and repair tasks, ensuring safety, quality, and customer satisfaction across the service area.

The role requires strong leadership and telecom knowledge, plus experience with field service management software and scheduling. A valid driver’s license is essential, with a professional telecom background preferred.

Qualifications

• Supervise field operations and teams in telecom field
• Strong technical knowledge of broadband, fiber, and IP networking
• Proven leadership and staff management abilities
• Knowledge of health and safety protocols in field service
• Strong problem-solving and decision-making skills
• Excellent verbal and written communication
• Ability to manage schedules, resources and priorities
• Experience with field service management software
• Valid driver's license with clean record
• High school diploma; telecom certification desirable

Responsibilities

• Supervise, guide, and mentor a team of field technicians
• Schedule and assign work orders to technicians based on priority, skill set, and location
• Monitor team performance, conduct reviews, and provide feedback
• Ensure adherence to health, safety, and environmental regulations on job sites
• Conduct regular site inspections and QA checks of work
• Assist technicians with complex technical issues and troubleshooting
• Manage inventory and resources allocated to the field team
• Act as liaison between field team and management, reporting progress
• Identify training needs and coordinate development opportunities
• Foster a positive, collaborative team environment aimed at operational excellence

Skills

Leadership

Team supervision

Field operations

Telecom knowledge

Safety compliance

Problem solving

Communication skills

Scheduling

Field service software

Driver's license

Education

High school diploma

Technical diploma

Telecommunications certification

Tools

Field service software

Reporting tools

Job description

About the Role

Our client, a major telecommunications service provider, is seeking an experienced and capable Telecommunications Field Supervisor to oversee and manage a team of technicians in Mahikeng, North West . This leadership role is critical for ensuring the efficient and high-quality execution of installation, maintenance, and repair tasks related to telecommunications networks and customer equipment. The ideal candidate will possess strong leadership skills, a deep understanding of telecommunications technologies, and a proven ability to manage field operations effectively. You will be responsible for team performance, adherence to safety standards, and ensuring customer satisfaction within the assigned service area. This is a key operational role within a growing telecommunications presence in the Mahikeng region.

Key Responsibilities

• Supervise, guide, and mentor a team of field technicians, ensuring productivity and quality of work.
• Schedule and assign work orders to technicians based on priority, skill set, and geographic location.
• Monitor team performance, conduct performance reviews, and provide constructive feedback.
• Ensure strict adherence to all health, safety, and environmental regulations on job sites.
• Conduct regular site inspections and quality assurance checks of work performed by the team.
• Assist technicians with complex technical issues and troubleshooting when necessary.
• Manage inventory and resources allocated to the field team.
• Act as a liaison between the field team and management, reporting on progress, challenges, and outcomes.
• Identify training needs within the team and coordinate appropriate development opportunities.
• Foster a positive and collaborative team environment focused on achieving operational excellence.

Requirements

• Proven experience in supervising field operations, preferably within the telecommunications industry.
• Strong technical knowledge of telecommunications systems, including broadband, fiber optics, and IP networking.
• Demonstrated leadership and team management skills, with the ability to motivate and direct staff.
• Excellent understanding of health and safety protocols in a field service environment.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Ability to manage schedules, resources, and priorities effectively.
• Proficiency in using field service management software and reporting tools.
• Valid driver's license with a clean driving record.
• High school diploma or equivalent; a technical diploma or certification in telecommunications or a related field is highly desirable.

Benefits

• Our client offers a competitive salary, supplemented by performance-based bonuses.
• Company vehicle and fuel card provided for business use.
• Comprehensive medical aid and retirement fund benefits are part of the package.
• Opportunities for leadership development and career advancement within the organization are available.
• The role is based in Mahikeng, North West , offering stable local employment in a critical infrastructure sector.

Join a dynamic team dedicated to providing essential communication services.