Telecom Network Field Technician - Fiber Optic Installation

Placements24; East London; Sur place; ZAR 320 000 - 420 000; Plein temps

Avantages offerts par ce poste

Medical aid

Pension fund

Training & career development

Company vehicle

Résumé du poste

Placements24 is seeking a Telecom Network Field Technician in East London to install, activate, and maintain fiber optic networks for residential and business clients. You will deploy, test, and troubleshoot FTTH connections to ensure high-quality service and customer satisfaction.

The role requires practical experience with fiber optic cabling, testing equipment (OTDRs, power meters), and a customer-centric approach. A valid driver's license for travel within the Eastern Cape is essential.

Qualifications

• Proven experience in fiber optic installation, splicing, and testing.
• Familiarity with FTTH deployment techniques and equipment.
• Proficiency with fiber optic testing tools such as OTDRs and power meters.
• Ability to interpret technical drawings and service orders.
• Strong understanding of telecommunications network principles.
• Excellent problem-solving skills and attention to detail.
• Good communication and customer service skills.

Responsabilités

• Install, terminate, and test fiber optic cables at customer premises and network points.
• Activate and configure customer service equipment for internet and voice connectivity.
• Troubleshoot and repair fiber optic network issues, including signal loss.
• Perform routine maintenance and inspections of fiber optic infrastructure.
• Read and interpret network diagrams, blueprints, and service orders.
• Educate customers on service usage and basic troubleshooting.
• Ensure work meets company standards and safety regulations.
• Maintain records of service calls, installations, and equipment used.
• Respond promptly to service requests and emergencies to minimize disruption.

Connaissances

Fiber optic installation

FTTH deployment

Fiber testing

OTDR & power meters

Reading schematics

Customer service

Outils

OTDRs

Optical power meters

Description du poste

About the Role

Our client, a prominent provider of high-speed internet and telecommunications services, is seeking a dedicated Telecom Network Field Technician to join their team in East London, Eastern Cape . This role is crucial for the installation, activation, and maintenance of fiber optic networks for residential and business customers. You will be responsible for ensuring high-quality service delivery and customer satisfaction by expertly deploying and troubleshooting fiber optic connections. The ideal candidate will have practical experience with fiber optic cabling, testing equipment, and a customer-centric approach. This is an excellent opportunity to build a career in the growing telecommunications industry within the East London area.

Key Responsibilities

• Install, terminate, and test fiber optic cables at customer premises and in network infrastructure points.
• Activate and configure customer service equipment, ensuring seamless internet and voice connectivity.
• Troubleshoot and repair fiber optic network issues, including signal loss and connectivity problems.
• Perform routine maintenance and inspections of the fiber optic network infrastructure.
• Read and interpret network diagrams, blueprints, and service orders.
• Educate customers on service usage and basic troubleshooting.
• Ensure all work is completed to company standards and safety regulations.
• Maintain accurate records of service calls, installation details, and equipment used.
• Respond promptly to service requests and emergencies to minimize customer disruption.

Requirements

• Proven experience in fiber optic cable installation, splicing, and testing.
• Familiarity with FTTH (Fiber to the Home) deployment techniques and equipment.
• Proficiency with fiber optic testing tools such as OTDRs and power meters.
• Ability to interpret technical drawings and service orders.
• Strong understanding of telecommunications network principles.
• Excellent problem-solving skills and attention to detail.
• Good communication and customer service skills.
• Must possess a valid driver's license and a clean driving record for travel within the Eastern Cape region.
• Ability to work independently or as part of a team, often in challenging outdoor conditions.
• Commitment to safety protocols and quality workmanship.

Benefits

• Our client offers a competitive annual salary, along with opportunities for overtime pay and performance-based incentives.
• Employees benefit from a comprehensive medical aid plan and a retirement fund.
• You will receive extensive training on new technologies and installation techniques, along with opportunities for career advancement within the company.
• This role provides the necessary tools, equipment, and a company vehicle for all work-related travel in and around East London .