Telecom Field Tech: Install, Repair & Upgrade Services

Placements24; Richards Bay; On-site; ZAR 310,000 - 420,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Medical insurance

Dental insurance

Training opportunities

Career advancement

Team environment

Job summary

Placements24 is seeking a Telecommunications Field Service Technician to support operations in Richards Bay, KwaZulu-Natal. You will install, configure, and test CPE devices, and troubleshoot DSL, fiber, and wireless broadband services at customer premises and network spots.

The role requires 3+ years in field service within telecoms, strong problem-solving and customer service skills, and the ability to work independently with a valid driver's license. Some weekend work may be required.

Qualifications

• Minimum of 3 years field service experience in telecom.
• Experience installing/troubleshooting DSL, fiber optic, and wireless broadband.
• Proficient with testing equipment such as multimeters and network testers.

Responsibilities

• Install, configure, and test CPE devices (modems, routers, switches).
• Troubleshoot voice, data, and video services to resolve issues.
• Maintain and upgrade network components.
• Respond to service calls and complete work orders on time.
• Educate customers on service usage and basic troubleshooting.
• Ensure compliance with safety standards.
• Maintain records of calls, equipment, and resolutions.
• Collaborate with dispatch and support teams.
• Identify opportunities for service upgrades.

Skills

Customer service

Interpersonal skills

Problem-solving

Time management

Independent work

Education

High school diploma

Telecommunications/electronics certifications

Tools

Multimeters

Network testers

Cable locators

Job description

Placements24 is seeking a Telecommunications Field Service Technician to support operations in Richards Bay, KwaZulu-Natal. You will install, configure, and test CPE devices, and troubleshoot DSL, fiber, and wireless broadband services at customer premises and network spots.

The role requires 3+ years in field service within telecoms, strong problem-solving and customer service skills, and the ability to work independently with a valid driver's license. Some weekend work may be required.