TechOps Lead: AI-Driven Transformation

Absa Group; Sandton; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Absa Bank Limited in South Africa seeks a senior Technical Operations Lead to drive technology operations transformation for the CIO: Digital & AI. You will lead cross‑functional teams, define the operating model, and deliver measurable improvements in cycle time, throughput and automation adoption.

The role requires a relevant degree and Power BI certification, plus Lean/Six Sigma or process mining experience to build governance and value.

Qualifications

• A relevant degree is required.
• Power BI certification is mandatory.
• Experience in Lean, Six Sigma, process mining, workflow or RPA exposure.

Responsibilities

• Leads transformation of internal technology operations across the organisation.
• Improves cycle time, throughput, and reduces ageing and frictions.
• Automates repeatable work using RPA and workflow technologies; defines governance.
• Creates an improvement roadmap and investment cases with measurable benefits.

Skills

Leadership

Process improvement

RPA

Workflow automation

Process mining

Lean

Six Sigma

Education

Bachelor's Degree: Information Technology

Tools

Power BI

RPA

Process Mining

Workflow Automation

Job description

Absa Bank Limited in South Africa seeks a senior Technical Operations Lead to drive technology operations transformation for the CIO: Digital & AI. You will lead cross‑functional teams, define the operating model, and deliver measurable improvements in cycle time, throughput and automation adoption.

The role requires a relevant degree and Power BI certification, plus Lean/Six Sigma or process mining experience to build governance and value.