Technically Skilled IT Field Technician (Welkom)

JVR Software; Welkom; On-site; ZAR 180,000 - 240,000; Full time

Job summary

We are seeking a dedicated IT Field Technician to join JVR Software in Welkom. The role involves on-site installation, maintenance, and troubleshooting of IT infrastructure at client locations to ensure secure and smooth IT environments.

Key duties include hardware/software installation, issue resolution, routine maintenance, and end-user training. Frequent travel to client sites is expected, with documentation and inventory kept up-to-date, while adhering to company policies.

Qualifications

• Must have strong problem-solving and communication skills.
• Willingness to travel frequently within assigned regions.
• Technical certifications are a plus but not required.

Responsibilities

• Install, configure, and maintain hardware and software at client sites.
• Diagnose and resolve technical issues promptly.
• Conduct routine maintenance and system updates.
• Provide technical support and training to end-users.
• Travel to various client locations as required.
• Maintain accurate documentation of work performed and inventory.
• Comply with company policies, including honesty and integrity standards.

Skills

Problem solving

Communication

Willingness to travel

Education

High school diploma

Technical certifications (plus)

Tools

Windows OS

Linux

Job description

We are seeking a dedicated and technically skilled IT Field Technician to join our team in Welkom.

The successful candidate will be responsible for on‑site installation, maintenance, and troubleshooting of IT infrastructure and systems at client locations. You will play a vital role in ensuring our clients’ IT environments operate smoothly and securely.

Key Responsibilities

• Install, configure, and maintain hardware and software at client sites.
• Diagnose and resolve technical issues promptly.
• Conduct routine maintenance and system updates.
• Provide technical support and training to end-users.
• Travel to various client locations as required.
• Maintain accurate documentation of work performed and inventory.
• Comply with company policies, including honesty and integrity standards.

Requirements

• Own a reliable personal vehicle, mobile phone, and laptop.
• Strong computer literacy and familiarity with common operating systems and software.
• Willingness to travel frequently within assigned regions.
• Ability to pass regular polygraph tests regarding honesty and drug‑free compliance.
• Excellent problem‑solving and communication skills.
• Prior experience in IT support or field service roles is preferred but not mandatory.

Qualifications

• High school diploma or equivalent; technical certifications are a plus.
• Valid driver’s license and clean driving record.
• Ability to work independently and as part of a team.
• Flexibility to work outside regular hours if needed.