Technical Trainer

Tracker South Africa; Randburg; On-site; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Company vehicle

Petrol Card

17 Annual leave days

Medical aid

Provident fund

Job summary

An innovative technology company is seeking a Technical and Learning Development Trainer to enhance the skills of technicians through effective training programs. This role involves developing training materials, facilitating sessions, and ensuring continuous improvement through assessments and evaluations. Candidates should have a diploma in Technical Training, proficient interpersonal skills, and a minimum of three years of training experience. Competitive benefits include a company vehicle and medical aid.

Qualifications

• Minimum 3 years’ experience training.
• Accredited Assessor and Moderator advantageous.
• Previous experience as an installation technician advantageous.
• Ability to motivate the team.

Responsibilities

• Develop, maintain, and upgrade training materials.
• Facilitate technical training sessions.
• Conduct refresher training and assessments.
• Design and implement new training programs.
• Provide technical advice and support.
• Provide technical advice and support to Managers, Technicians and Quality Supervisors.
• Facilitate the Technical Internship Programme.
• Collaborate with the eLearning Specialist to develop training material and assessments.
• Share monthly and quarterly performance reports and OJT outcomes with stakeholders.
• Establish training standards and ensure quality assurance across L&D activities.
• Identify KPIs to measure training effectiveness and ROI.

Skills

Technical Training

Interpersonal Skills

Planning and Organizing

Microsoft Office Suite

Business Writing

Business writing

Education

Diploma/ Degree in Technical Training or equivalent

ODETD Practices

Tools

Microsoft Office Suite

Job description

Tracker is seeking a dynamic and experienced two (2) Technical and Learning Development Trainer to join our Human Capital team. The Technical Learning and Development Trainer is responsible for ensuring that all Tracker technicians—internal and external—are equipped with the necessary technical skills and knowledge to perform quality installations and related tasks to the highest standards. This role involves designing, delivering, and evaluating training programs, as well as supporting continuous improvement through assessments, reporting, and collaboration with key stakeholders.

• Develop, maintain, and upgrade installation-related training materials (Theory & Practical).
• Facilitate technical training sessions for Tracker-employed Technicians, Fitment Centre Technicians, Resellers, and Quality Assurers.
• Conduct refresher training and regular assessments to identify and address performance gaps.
• Design and implement new training programs based on identified needs and business objectives.
• Manage technical trial projects aligned with client or OEM requirements.
• Provide technical advice and support to Managers, Technicians, and Quality Supervisors.
• Facilitate the Technical Internship Programme.
• Collaborate with the eLearning Specialist to develop training material, assessments and monitor content via the use of technology to ensure that Tracker keeps up with best practice when it comes to delivering learning and development strategies.
• Share monthly and quarterly performance reports and On-the-Job Training (OJT) outcomes with stakeholders.
• Establish training standards and ensure quality assurance across all L&D technical activities.
• Serve as a liaison between L&D and Compliance, supporting continuous improvement and best practice alignment.
• Identify key performance indicators to measure training effectiveness and ROI.

• Diploma/ Degree in Technical Training or equivalent qualification in ODETD Practices
• Minimum 3 years’ experience training
• Previous experience as an installation technician advantageous
• Accredited Assessor (advantageous if constituent Assessor)
• Accredited Moderator (advantageous if constituent Moderator)
• Proficient in Microsoft Office suite
• Display Tracker business values.
• Maintain industry knowledge and best practice within education and development.
• Excellent interpersonal skills. Ability to interact with all departments at all levels
• Ability to work independently, under pressure and must take responsibility.
• Ability to motivate the team.
• Planning and organizing
• Excellent business writing skills

Company vehicle

Petrol Card

17 Annual leave days

Medical aid

Provident fund

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