Technical Support Specialist

Eazi Access; Johannesburg; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Eazi Access is seeking a technical specialist to oversee all types of machines across brands and provide expert support to customers, field service technicians and workshop staff.

You will ensure safe operation and performance of equipment, enabling end users to complete tasks efficiently while maintaining compliance with safety standards.

Qualifications

• Grade 12/ N3 with technical focus.
• 8 years experience in technical operations or related environment.
• Knowledge of work of height machinery and equipment.
• Industry knowledge: mining, construction, light & heavy industrial.
• OSHAS and safety industry regulations.
• PDI system familiarity.

Responsibilities

• Be the technical specialist for all types of machines across brands.
• Provide specialist technical support to customers, field service technicians and workshop staff.
• Ensure proper machine operations so field staff and end users can accomplish tasks.
• Provide technical support for customers, field service technicians and workshop staff.

Skills

Technical operations

Field service support

Safety compliance

Education

Grade 12 / N3

Tools

PDI system

Hydraulics tooling

Job description

- To be the technical specialist for all types of machines and equipment across all machine types and brands.- To provide specialist technical support, advice, and assistance to customers, field service technicians and workshop staff.- To ensure proper machine and equipment operations so that field service technicians and other end users can accomplish functional tasks.- To provide technical support for customers, field service technicians and workshop staff.

Qualifications

• Grade 12/ N3

Experience

• 8 years experience in technical operations or related environment

Knowledge Requirement

• Knowledge of work of height machinery and equipment
• Industry specific knowledge i.e., mining, construction, light & heavy industrial.
• OSHAS and safety industry regulations
• PDI system
• Knowledge of Linde equipment regarding operations, functions, technical functions, parts, and tools including a comprehensive understanding of hydraulics, engine mechanics, electrical, electronics and technical schematics
• Mechanical, hydraulic, electric, and electronic tooling knowledge
• Knowledge of mechanical inspections, tools, and analysers