Technical Sales Specialist – Outdoor Tech & Customer Expert

Cape Union Mart Group

Stellenbosch

On-site

ZAR 180,000 - 240,000

Full time

3 days ago

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Job summary

Cape Union Mart Group in Stellenbosch is seeking a Product Specialist with 2–3 years of retail experience to elevate customer service and product knowledge in-store. You will demonstrate products, engage customers, and strive to meet and exceed sales targets while maintaining stock controls and visual merchandising standards.

The role requires effective communication, proficiency with Microsoft Office, and a passion for technical products.

Qualifications

2–3 years of retail experience.
Matric or Equivalent.
Clear Criminal record.
Effective communication.
Microsoft – Computer Proficiency.
Live the outdoor lifestyle (e.g., Hiking, camping, trail runs).
Training academies sign off. (For Internal)
Passion for technical products.
Product Specialist knowledge will be advantageous.

Responsibilities

Optimize sales through specialist product knowledge and selling technique.
Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
Adhere stock loss controls in store.
Ensuring individual targets are met consistently.
Understand, accept and follow all company policies and procedures.
Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
Assisting, training and imparting knowledge to fellow team members on products.
Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
Create an inspiring environment.