Technical Sales Assistant - Cape Union Mart - Stellenbosch

Cape Union Mart Group; Wes-Kaap; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Cape Union Mart Group is seeking a Product Specialist in South Africa to drive sales through expert product knowledge and dynamic service. You will demonstrate products, assist customers, and uphold visual merchandising standards while supporting team members.

The role requires 2–3 years in retail, a Matric or equivalent, and a passion for outdoor activities. Training is supported for internal staff as needed.

Qualifications

• 2–3 years of retail experience.
• Matric or Equivalent qualification.
• Clear Criminal record.
• Effective communication skills.
• Microsoft Office proficiency.
• Live the outdoor lifestyle (hiking, camping, trail runs).
• Training academies sign off (Internal).
• Passion for technical outdoor products.
• Product specialist knowledge is advantageous.

Responsibilities

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations with specialised service and product demonstrations.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Understand and follow all company policies and procedures.
• Maintain housekeeping and visual merchandising standards; identify sales opportunities.
• Assist, train and share knowledge with team members on products.
• Work weekends and late trading hours as required by business needs.
• Create an inspiring store environment.

Skills

Cash handling

Leadership

Relationship building

Innovation

Adaptability

Ownership

Product knowledge (adv)

Customer service

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere stock loss controls in store.
• Ensuring individual targets are met consistently.
• Understand, accept and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
• Assisting, training and imparting knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
• Create an inspiring environment.

Behavioural Requirements:

• Honesty when dealing with cash and finances.
• Ability to take leadership.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirements:

• 2 – 3 years of retail experience
• Matric or Equivalent
• Clear Criminal record
• Ability to communicate effectively.
• Microsoft – Computer Proficiency
• Live the outdoor lifestyle e.g., Hiking, camping, trail runs etc.
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.