Technical Sales Assistant - Cape Union Mart - Stellenbosch

Cape Union Mart Group; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cape Union Mart Group in Stellenbosch is seeking a Product Specialist with 2–3 years of retail experience to elevate customer service and product knowledge in-store. You will demonstrate products, engage customers, and strive to meet and exceed sales targets while maintaining stock controls and visual merchandising standards.

The role requires effective communication, proficiency with Microsoft Office, and a passion for technical products.

Qualifications

• 2–3 years of retail experience.
• Matric or Equivalent.
• Clear Criminal record.
• Effective communication.
• Microsoft – Computer Proficiency.
• Live the outdoor lifestyle (e.g., Hiking, camping, trail runs).
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.

Responsibilities

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere stock loss controls in store.
• Ensuring individual targets are met consistently.
• Understand, accept and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
• Assisting, training and imparting knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
• Create an inspiring environment.

Skills

Retail experience

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere stock loss controls in store.
• Ensuring individual targets are met consistently.
• Understand, accept and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
• Assisting, training and imparting knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
• Create an inspiring environment.

Behavioural Requirements:

• Honesty when dealing with cash and finances.
• Ability to take leadership.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirements:

• 2 – 3 years of retail experience
• Matric or Equivalent
• Clear Criminal record
• Ability to communicate effectively.
• Microsoft – Computer Proficiency
• Live the outdoor lifestyle e.g., Hiking, camping, trail runs etc.
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.