Technical Sales Assistant - Cape Union Mart - Stellenbosch

Cape Union Mart International; Wes-Kaap; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Cape Union Mart Group is seeking a customer-focused Retail Specialist with a passion for outdoor products. You will apply specialist product knowledge to optimize sales, demonstrate products, and train teammates while delivering exceptional service.

You'll work weekends and late hours when required, uphold stock controls, and maintain visual merchandising standards, aiming to meet individual targets and contribute to a high-energy store environment.

Qualifications

• 2–3 years of retail experience.
• Matric or equivalent.
• Clear criminal record.
• Effective communication skills.
• Microsoft Office proficiency.
• Passion for outdoor lifestyle products.
• Product specialist knowledge is advantageous.

Responsibilities

• Optimize sales through specialist product knowledge.
• Exceed customer expectations with tailored service.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Follow company policies and procedures.
• Maintain housekeeping and visual merchandising standards.
• Train fellow team members on products.
• Work weekends and late trading hours as needed.
• Create an inspiring store environment.

Job description

Duties and Responsibilities:

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere stock loss controls in store.
• Ensuring individual targets are met consistently.
• Understand, accept and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
• Assisting, training and imparting knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
• Create an inspiring environment.

Behavioural Requirements:

• Honesty when dealing with cash and finances.
• Ability to take leadership.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirements:

• 2 – 3 years of retail experience
• Matric or Equivalent
• Clear Criminal record
• Ability to communicate effectively.
• Microsoft – Computer Proficiency
• Live the outdoor lifestyle e.g., Hiking, camping, trail runs etc.
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.