Sales Associate (40hr) - Totalsports - Cape Gate

TFG; Wes-Kaap; On-site; ZAR 60,000 - 90,000; Full time

Job summary

Totalsports at Cape Gate in the Western Cape is seeking a Sales Associate to deliver an exceptional customer experience and drive sales.

You will be an ambassador for the brand, stay updated on décor and fashion trends, and work to exceed targets while providing solutions to customers in a fast-paced retail environment.

The role requires a matric certification, strong communication, and a proactive attitude to seize opportunities and build lasting customer loyalty.

Qualifications

• Matric is required.
• Strong communication skills (verbal & written).
• Customer service experience preferred in retail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Be an ambassador for the brand and deliver amazing customer experience.
• Exceed customer expectations by identifying and providing best solutions.
• Actively track sales performance against targets.
• Sell a diverse product range and stay updated on décor and fashion trends.
• Search for opportunities to make new sales.
• Assist with stock replenishment to keep the store ready for customers.

Skills

Passionate about people

Target driven

Verbal & written communication

Multi-task in fast-paced environment

Independent work

Take initiative

Attention to detail

Customer loyalty

Customer service delivery

Navigating customer challenges

Negotiation & selling

Education

Grade 12 (Matric)

Job description

Sales Associate (40hr) - Totalsports - Cape Gate

Responsibilities:

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations byidentifyingand providing them with the bestpossible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for makingnew sales.
• Assistwith replenishing of stock to ensure the storeis ready for our customers at all times.

Qualifications & Experience:

• Grade 12 (Matric)

Skills:

• Passionate about people isa must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high levelof attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.