Technical Manager

Bidvestfacilitiesmanagement; Wes-Kaap; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

Bidvest Facilities Management is seeking an experienced maintenance engineer to implement an effective maintenance system across client facilities and ensure SLA delivery.

The role requires a national Diploma/Degree or BTech in Engineering and at least 5 years in maintenance engineering, CRM & Property Management, with SAP and MS Office proficiency. Valid SA Driver’s license is essential.

Qualifications

• Engineering maintenance, CRM and property management experience.
• MS Office and SAP knowledge required.
• Relevant engineering qualification and matriculation.

Responsibilities

• Drive timely execution of maintenance strategies (planned, preventive, corrective, emergency).
• Implement an effective HSE, Quality & Risk Management system.
• Ensure optimum utilization of resources across maintenance works.
• Ensure timely delivery and availability of parts and spares.
• Monitor and evaluate maintenance work for quality, cost and SLA adherence.
• Identify gaps and drive continuous improvement in FM services.
• Manage back-to-back SLA agreements with suppliers and contractors.
• Monitor contractors’ performance and take corrective actions as needed.
• Provide technical support for projects and infrastructure maintenance.
• Demonstrate adherence to maintenance processes and best practices.

Skills

Engineering maintenance

CRM

Property Management

Education

National Diploma / Degree or B Tech in Engineering: Civil /Electrical /Mechanical or related

Matric (Senior Certificate)

Tools

MS Word

MS Excel

MS PowerPoint

MS Project

MS Outlook

SAP knowledge

Job description

BRIEF ROLE DESCRIPTION

To implement an effective maintenance system within customer facilities and ensure SLA delivery.

KEY PERFORMANCE AREAS (KPAs)

• Drive timely execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance. Identify maintenance risks on Client’s property and equipment toward evaluation and resolution.
• Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs.
• Ensure optimum utilization of available resources in various maintenance works.
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction.
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
• Manage back to back SLA agreements with suppliers and contractors.
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
• Assist in the management of technical projects and provide technical support, where applicable.
• Demonstrate and instill effective adherence to processes on infrastructure maintenance.
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions.
• Manage operations within allocated budget.
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback.
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure.
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
• Responsible for training, coaching, mentoring & development of technical staff.

Minimum Requirements

• National Diploma / Degree or B Tech in Engineering: Civil /Electrical /Mechanical or related formal qualification.
• Matric (Senior Certificate).
• Valid SA Driver’s License.
• 5yrs relevant engineering experience in maintenance engineering, CRM & Property Management.
• Engineering maintenance, CRM & Property Management.
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge.
• OHS Act, ISO 9001 Quality Management & Risk Management Systems.